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Ensign
Join Date: Jan 2013
Posts: 19
# 10
03-28-2013, 12:44 PM
I was muted for 24 hours without any explanation or warning and a week later, I still haven't received any explanation why it happened. I don't think PWE actually has any oversight of their moderators or any coherent customer service apparatus in the way we'd recognize it. Its a matter of just trying to make talking to them so extremely difficult that you just acquiesce to their way of seeing things. Some GM somewhere thought it sounded bad and forced you to change it without documenting why he did it or why it was bad, and now pwe has to give you the spin around so they don't have to explain to you that this scenario actually happened within a multi-million dollar company that you'd expect to have much better controls in place.