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Join Date: Jun 2012
04-01-2013, 09:34 AM
Originally Posted by
Thanks for replying and giving ideas.
If they could do a rollback I would definitely not mind that.
I can send one more ticket, but I don't think the GM that replied the first time will appreciate it if he see a new ticket about the same matter from me again, lol. Let's hope another GM will get the ticket then. Ticket send
You may be barking up the wrong tree here... I don't believe the GMs have the ability to do an account rollback, as this is something that would require Administration intervention. You'd be better off contacting Billing/Subscription Support with 'Hacked' in the title line.