View Single Post
Join Date: Jun 2012
Posts: 941
# 406
04-09-2013, 02:39 PM
Originally Posted by blznfun View Post
The GM's used to listen to the one silence wrongfully. I presume they check the status of your ban and did their research. Now they have just become either ignorant, complacent, lazy or they just don't care about their customers except for their money.

Either which way you put it they are not going to help you anymore which is very sad and very poor customer service.
Are you mentioning STO GMs or from some other game?

April 2010, 2 mons after launch, cruising in Sirius headed down to K7, said hello to someone in Zone in passing, next thing I know, ZAP - you've been silenced for 24 hrs. Submitted a ticket with chat logs as reference. Didn't hear a peep out of any GM's. Automated reply to the ticket 3 days later - "your issue has been resolved". Lesson learned, don't chat in Zone.