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Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 9
04-12-2013, 10:55 AM
For some reason, it looks like the Steam portion of the promo didn't activate correctly. Please do the following so I can have the Billing team contact you and investigate your purchase and adjust appropriately:

  1. Visit
  2. File a billing ticket
  3. Include information about your purchase
  4. Send me a forum PM with your ticket number and I will shoot it off to our Billing team
  5. If you can't get to for any reason, email (this should ONLY be used if you can't get to

Sorry for the inconvenience. We'll get it up and running on Steam ASAP.


Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment