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Cryptic Studios Team
Join Date: Aug 2012
Posts: 1,416
# 12
04-24-2013, 09:52 AM
Originally Posted by randolf2 View Post
I fixed it! My debit card had changed and apparently I forgot to update my payment information for STO. I was looking at my account yesterday and noticed it said inactive for subscription info. I updated the billing info. and now Foundry works on Holodeck again! I don't know why billing never told me that. I checked my email for November since it changed at the end of October, but I didn't find an email. I thought maybe I had some how over looked an email but no. It appears Cyriptic or PWE whom ever does the billing, never sent me an email warning me to update billing info!

Glad to hear it!