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Join Date: Jun 2012
05-01-2013, 09:39 AM
Sorry for your lose, but these days, most account hacks occur due to malicious 'Flash' or 'Java' banner adds with 'keylogger' functionality. The best advice is to avoid using your Browser when you play STO.
Cryptic/PWE does have the ability to roll back accounts, so you should send a support ticket or contact Support with 'Account Hacked' as the subject...