GM/ Customer Service/ Billing Support and Tickets
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Join Date: Apr 2013
05-02-2013, 12:59 AM
Sorry to say but im really not impressed with your support at all.
For a start i can not click on the parts i want in the drop down boxes i have to use my keyboard to select the right one clicking does nothing while pressing enter selects it.
Also while reporting an issue i ran into "The runabout bug" i was told that this was a new bug i had stumbled upon yet there are posts that date back to 2010. I was also told that i submitted the report wrong because i shouldnt use "Contact Us > Customer Support > Gameplay" when it is a gameplay issue instead i should find "Help > Bug report" where ever that is.
I have been playing this game just over a week and had two issues already which should not exist and being told a three year old bug is new is kind of a joke if you ask me.