outage debrief and general availability policy question
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Join Date: Apr 2013
05-03-2013, 03:51 AM
Originally Posted by
I for one am HAPPY they stayed for overtime to fix the issue at hand.
Stayed for overtime? you do realize that when the crash happened any 9-5 employee was in the middle of dinner already. Servers are in California and the crash happened around 6:30 PM easter time.
I give kudos to the employees who fixed the server catastrophy but the company itself none. there is no excuse for server crashes this day and age when you release a new IP and it was the release of the Neverwinter open beta that pushed the system past it's limits. It is well known that server overload happens on release day. they could rent servers or a whole farm to prevent such things and still make a huge profit.