Stipends (Small amount of LTS/Gold may be experiencing a delay + other issues)
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Former PWE Community Team Lead
Join Date: Jun 2012
05-09-2013, 07:41 PM
We're pleased to report that the stipend delays we reported in this thread have now been resolved! All delayed stipends have been granted, and the stipend granting process is once again automatic.
While we worked on granting delayed stipends, some players may have received duplicate grants. Here are a few important notes regarding duplicate stipends:
If you received one extra stipend in April, you will not be granted your May stipend. If you have already been granted your May stipend, then you will not receive your June stipend.
If you received two extra stipends in April, you will not be granted your May or June stipends. If you have already been granted your May stipend, then you will not receive your June or July stipends.
Some users may experience a delay of several days on the next stipend they receive after the skip.
Thanks again for your patience as our programmers worked on this resolution. With the above steps, all players who are eligible to receive stipends (Gold Members) will get the appropriate amount of promotional ZEN - you just might have gotten it a little earlier.
As always, if you have any questions or concerns, please file a billing ticket at
. Please also post to
if you have any comments.
We'll see you in-game!
-The Cryptic Studios Team
Brandon "BranFlakes" Felczer
Former Community Team Lead for Perfect World Entertainment