Lt. Commander
Join Date: Dec 2007
Posts: 120
hullo somebody over there, server is up but we cant log in to the server.

i think they didnt noticed that people can not login.

they are just looking at the green ball and think that everything is fine but its not.

there is a issue that nobody can log. time to weak up.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-07-2010, 07:28 AM
Quote:
Originally Posted by Xmir View Post
hullo somebody over there, server is up but we cant log in to the server.

i think they didnt noticed that people can not login.

they are just looking at the green ball and think that everything is fine but its not.

there is a issue that nobody can log. time to weak up.
Two things.

First: What do they need to weak up about?

Second: The issue is on your end. I'm in-game right now.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-07-2010, 07:34 AM
Quote:
Originally Posted by Telaura View Post
Two things.

First: What do they need to weak up about?

Second: The issue is on your end. I'm in-game right now.
If you are in the game thats fine but that doesnt mean that everything is fine. there is still the issue that i cant login and that i have a proper account what is properly activated.

maybe some day you will not be able to login in where others can do so dont tell me bull ****. i know exactly that the issue has to do with crytic. they couldnt even manage the items of the preorder key which i got with one week delay.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-07-2010, 07:44 AM
Quote:
Originally Posted by Xmir View Post
If you are in the game thats fine but that doesnt mean that everything is fine. there is still the issue that i cant login and that i have a proper account what is properly activated.

maybe some day you will not be able to login in where others can do so dont tell me bull ****. i know exactly that the issue has to do with crytic. they couldnt even manage the items of the preorder key which i got with one week delay.
In another thread, just now, you said this:

Quote:
Originally Posted by Xmir View Post
I have activated both of these properly and they appear in my products

Activated Features

* Star Trek Online - Preorder
* Star Trek Online 12 Month Subscription Preorder


but i cant log in. thats a problem maybe you dont realize so stop telling thing that are not ture unless you realy know something smart.

If that is all that it shows, then you have not activated a retail/deluxe key that is needed for further play. A preorder key won't cut it any more.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-07-2010, 07:48 AM
Quote:
Originally Posted by Xmir View Post
i know exactly that the issue has to do with crytic. they couldnt even manage the items of the preorder key which i got with one week delay.
You do not get bonus items from a preorder key. You get bonus items from a retail key. The problem is not Cryptic's. You SHOULDN'T have the bonus items, if all you have is a preorder key. It's working properly.

Anyway, you need a retail key to keep playing now. Because the grace period from preorder is over.

If you made a preorder, you should have a retail key by now. If you preordered a physical box, you need to punch in the code that came with the DVD. If you ordered a digital download, you should have gotten your full retail key in e-mail.

If you don't have your retail key, check with the store you bought from.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-07-2010, 07:55 AM
you have to buy more time. yes more time .so no free 30day"s it 7.50 a month for two month's to start. and then 14.99 amonth after that. yes cp got us all with a scam.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-07-2010, 07:57 AM
i ment cryptic
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-07-2010, 07:59 AM
Quote:
Originally Posted by polotitus
you have to buy more time. yes more time .so no free 30day"s it 7.50 a month for two month's to start. and then 14.99 amonth after that. yes cp got us all with a scam.
Nobody knows what you're talking about.

http://www.startrekonline.com/subscribe

Your free 30 days begins the moment your enter your retail key on the website. However, you do need to set up your subscription to take effect after your 30 days runs out. You have to do this before you can complete your registration.

If you check your current subscriptions, it should say that you will be billed on X day in March. For me, I have 30 free days, and two extra from the Del Taco promotion. My first payment is due on March 4.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-07-2010, 07:50 AM
Quote:
Originally Posted by Xmir View Post
If you are in the game thats fine but that doesnt mean that everything is fine. there is still the issue that i cant login and that i have a proper account what is properly activated.

maybe some day you will not be able to login in where others can do so dont tell me bull ****. i know exactly that the issue has to do with crytic. they couldnt even manage the items of the preorder key which i got with one week delay.
There are days that I can't log in for a while, or that I keep getting disconnected. I do not mind those days. It's a brand new game, and servers are overclocking just to keep up. I understand this issue, and I can accept that Cryptic is doing everything that they can to try to make things run smoothly. Working around the clock to get things fixed, and get everyone their precious pre-order goodies.

Cryptic is not responsible for Atari's broken website, Amazon canceling orders, GameStop's horrible customer service, or Steam's failure to download, activate and give proper bonuses.

Sounds like you should submit your resume to Cryptic to be their QC manager, PR specialist, and hardware/software controller. Sounds like you think that you can do a better job than they can- so I challenge you to try.
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