I put in a ticket#00003538. When I received my Constitution class starship it was equipped with Blue Phasers. The next time I logged in they were gone and replaced by the kind I had on my original ship. The response I received was "Thank you for contacting Cryptic Studios, in reviewing the issue you described we found that this function appears to be working correctly. If you believe that the function should be different, please feel free to submit feedback in the Official Forums". This did not fix the problem of my phasers dis-appearing and seems like a canned response. Please correct this and put them back in my inventory.