Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Message to all Klingon Fleets
03-18-2010, 08:16 AM
The Klingon faction needs a voice that Cryptic will listen to.

Will some of the more enterprising fleet leaders please get together as a group and contact Cryptic to represent Klingon faction concerns? Cryptic may not understand, but they sent a clear message with the 45-day update that Klingon players are 3rd rate customers. Someone with standing needs to explain to Cryptic that they are nerfing a nearly dead dog, that giving the Feds 3 new plyable species and off-duty clothing while handing bread crumbs to the "other faction" is causing the death spiral to accelerate.

The Klingon faction needs immediate CPR or it is going to die. They need to install consentual all-tier open PVP. They need to give their "art department" the mission to provide Klingons character/ship customization with a minimum of HALF the options Feds have. They need to put away the nerf bat as it applies to things Klingon until the Klingon population stabilizes and the faction is healthy.

Perhaps they can't see the need thru all the chatter, the fanboi posts and flames. But they should have a clear view of the numbrs, which can't be all that great.

Call yourselves the High Council if you like, but other than some assembly of fleet leaders who else can speak for the Klingon faction as a whole with any authority?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-18-2010, 02:44 PM
I love how everyone likes to blame Cryptic for the current state of <whatever you're complaining about today>.

The *fact* is, the current state of the Klingon empire is the fault of CBS Studios, NOT Cryptic (but that story has no place here).

Atop that, nobody in my fleet is too worried about the 45 day patch, as they're aware that there's another patch just about that far away, again.

Did you ever stop to think that those three new races and off-duty uniforms were already in development when the game went live and including them in the first patch just made sense? No, OF COURSE you didn't.

You need to calm down and give things time. The 45 day patch was already being worked on well before the game released, and its content was pretty much decided during the final 'open' beta.

It's been said many times, but I'll say it again (and this comes DIRECTLY from Cryptic):

If you want to see something in-game, follow these steps:
  1. 1) File an in-game ticket under Other, or find the area that most closely matches your idea, and file it there (The important thing is that you submit a ticket, where the ticket is submitted isn't as important, per se).
  2. Create a FORUM THREAD in the appropriate forum detailing your idea and REFERENCE your ticket number.
  3. TELL PEOPLE about your idea and send them to the forums to comment on your thread (use something like tinyurl to make it easier for people to get to your thread).
  4. When you've got a significant, noticeable number of people on your thread who support your idea, go to the STO IRC channel, shake loose a Cryptic Employee, and give him/her the ticket number and a link to the forum thread so he/she can present SOLID DATA to Cryptic on behalf of you and the userbase.


In short, CHAMPION your cause!
The only thing I would add to this list is "Make sure you're only submitting tickets and starting threads about ONE idea at a time".

NOTHING ELSE will work. No amount of crying, complaining, nay-saying, etc is going to get your point across to Cryptic. The *only* thing they are going to respond to is numbers. You show them numbers supporting your idea/cause and they'll look into it. No 'High Council' or committee necessary.

Aside from that, I'm not comfortable with any designated group making decisions or speaking on behalf of the entire empire.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-18-2010, 04:13 PM
Whether those Fed species and off-duty clothes were under development before of after open beta is of little consequence (and yes I've considered that possibility as stated on another thread).

Have you considered that Cryptic is doing this purely out of a desire for C-store sales?


Quote:
Originally Posted by STObee
Maybe there are reasons why the Feds got three new playable species and Klingons got didly. Maybe Cryptic desperatly needs the income from C-store. Maybe those three species were already done at launch and scheduled for release at 45-days as padding to make Cryptic look like they've been working hard on new material.
Cryptic knew Klingons were underdeveloped. Cryptic CHOSE to spend the resources on those three Fed C-store species and off-duty clothes, and chose NOT to spend them on further development of the Klingon faction. CBS did not make that call, Cryptic did.

I have calmed down - you should have seen me last week (or maybe you did).

There are numerous threads concerning the status of the Klingon faction. None of them seem to be pointing in a positive direction.

As for gathering a bunch of supporters and CHAMPIONING a cause - that is the purpose of this thread. I don't intend to do it all by myself and the "muscle" of a few fleets should go a long way. If you don't want to participate that's your call.

Thank you for the run-down on what Cryptic's process is. Apparently very few know or use it, or Cryptic ignores it. For example, they still haven't fixed the Ganalda vendors which were identified and reported numerous times during beta. Perhaps I can summon the patience to try it out. Unfortunately I don't have a desire to wait another 45-days for the next update (and according to your explaination the content of which is already nearly done or in test stage). If there is only one bureaucratic way to get thru to Cryptic they are being willfully tone deaf.

Cryptic knew thay had short sheeted the Klingon faction, but they CHOSE to continue to devote the bulk of their resources to the Fed faction. I'd have to be pretty heavily medicated to believe they are going to change that trend unless the Klingons develop a voice . . . and a spine.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-18-2010, 04:33 PM
Quote:
Originally Posted by STObee
Cryptic knew thay had short sheeted the Klingon faction, but they CHOSE to continue to devote the bulk of their resources to the Fed faction. I'd have to be pretty heavily medicated to believe they are going to change that trend unless the Klingons develop a voice and a spine.
The point I'm trying to make here is: Cryptic is only going to listen to you if you go through the proper channels. By way of championing causes: I will happily lend my voice, opinion and/or support to any cause that goes through the proper steps.

As for Cryptic being blind, deaf, or otherwise ignoring us: That's simply not true. I talk to one, sometimes two Cryptic devs every single day, including one responsible for player<->dev communication/relations. In fact, that's where I got the steps for improvement that I posted right here.

if there were MORE than one bureaucratic way to get through to Cryptic, little would get done. Stop and think for a minute about the amount of feedback that they get and have to process every day. Every MMO company has a very similar manner of taking suggestions and ideas, WE just happen to be lucky enough to have a company that actually reads, considers, and responds to us.

Cryptic initially had a much longer timeline to release the game. CBS forced them to release when they were mostly done with their initial plans for fed content. When CBS decided to force this ridiculous release deadline, there was ***NO*** Klingon content. We are lucky we get to play Klingons _at all_. Let me say that one more time:
We are lucky we get to play Klingons _at all_.
It's not so much that Cryptic short-sheeted us, they just expected to have another 9 months to a year to properly develop the game. CBS Studios for the loss.

All that being said, there are game mechanic issues I would love to see addressed, and I can understand people's desire for customizable ships/off-duty uniforms and PvE content (both coming already), but beyond that: I am happy with the Klingon side. I like that there is little to do besides PvP, it fosters exactly the kind of environment I want But that's just me.

I have to say, though, if you're going to keep your "Cryptic is the devil" mentality, not only are you NOT going to gain any support, you're going to lose mine, as well.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
03-18-2010, 06:07 PM
Quote:
Originally Posted by Daede
The *fact* is, the current state of the Klingon empire is the fault of CBS Studios, NOT Cryptic (but that story has no place here).
FALSE. I too thought this to be true. until someone linked an article on the old beta forums where it stated that when CBS was shopping for a new developer, cryptic said that they could do it with the engine they had in place.

Quote:
Originally Posted by STObee
Whether those Fed species and off-duty clothes were under development before of after open beta is of little consequence (and yes I've considered that possibility as stated on another thread).
Have you considered that Cryptic is doing this purely out of a desire for C-store sales?

[b]Cryptic knew Klingons were underdeveloped. Cryptic CHOSE to spend the resources on those three Fed C-store species and off-duty clothes, and chose NOT to spend them on further development of the Klingon faction. CBS did not make that call, Cryptic did.
I agree with you here. Basically, since most of their paying player base is Fed, they are going to do everything they can do to keep those guys/gal happy. Essentially milking the cow....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
03-18-2010, 06:29 PM
Quote:
Originally Posted by zyvox76
FALSE. I too thought this to be true. until someone linked an article on the old beta forums where it stated that when CBS was shopping for a new developer, cryptic said that they could do it with the engine they had in place.
CBS Said: release by "x date" or we give the game to someone else to develop.
Atari said: release by the date CBS specified or you lose your $20,000,000 bonus (already half spent in development)

What, exactly was Cryptic supposed to do? Lose the $7,000,000 - $12,000,000 they already had invested and call the whole thing a bad idea?

No. They played the hand that was FORCED upon them, and did the best that they could. All things considered, Cryptic is doing a STELLAR job with this game.

Here's an idea, try looking at the whole picture instead of basing your opinion of the company's efforts off of a single forum post.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
03-18-2010, 04:50 PM
Quote:
Originally Posted by Daede
I love how everyone likes to blame Cryptic for the current state of <whatever you're complaining about today>.

The *fact* is, the current state of the Klingon empire is the fault of CBS Studios, NOT Cryptic (but that story has no place here).

Atop that, nobody in my fleet is too worried about the 45 day patch, as they're aware that there's another patch just about that far away, again.

Did you ever stop to think that those three new races and off-duty uniforms were already in development when the game went live and including them in the first patch just made sense? No, OF COURSE you didn't.

You need to calm down and give things time. The 45 day patch was already being worked on well before the game released, and its content was pretty much decided during the final 'open' beta.

It's been said many times, but I'll say it again (and this comes DIRECTLY from Cryptic):

If you want to see something in-game, follow these steps:
  1. Submit an in-game FEEDBACK ticket describing your idea.
  2. Create a FORUM THREAD in the appropriate forum detailing your idea and REFERENCE your ticket number.
  3. TELL PEOPLE about your idea and send them to the forums to comment on your thread (use something like tinyurl to make it easier for people to get to your thread).
  4. When you've got a significant, noticeable number of people on your thread who support your idea, go to the STO IRC channel, shake loose a Cryptic Employee, and give him/her the ticket number and a link to the forum thread so he/she can present SOLID DATA to Cryptic on behalf of you and the userbase.


In short, CHAMPION your cause!
The only thing I would add to this list is "Make sure you're only submitting tickets and starting threads about ONE idea at a time".

NOTHING ELSE will work. No amount of crying, complaining, nay-saying, etc is going to get your point across to Cryptic. The *only* thing they are going to respond to is numbers. You show them numbers supporting your idea/cause and they'll look into it. No 'High Council' or committee necessary.

Aside from that, I'm not comfortable with any designated group making decisions or speaking on behalf of the entire empire.
You're my Hero.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
03-18-2010, 05:21 PM
You should realy read whats in development before posting stuff like this....

45 day patch comming soon will add klingon content (non PvP)

http://www.startrekonline.com/calendar
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
03-18-2010, 05:35 PM
Quote:
Originally Posted by SwordofStars
You should realy read whats in development before posting stuff like this....

45 day patch comming soon will add klingon content (non PvP)

http://www.startrekonline.com/calendar
I think you should go back and re-read the thread.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
03-18-2010, 07:01 PM
Quote:
Originally Posted by Daede
I love how everyone likes to blame Cryptic for the current state of <whatever you're complaining about today>.

The *fact* is, the current state of the Klingon empire is the fault of CBS Studios, NOT Cryptic (but that story has no place here).

Atop that, nobody in my fleet is too worried about the 45 day patch, as they're aware that there's another patch just about that far away, again.

Did you ever stop to think that those three new races and off-duty uniforms were already in development when the game went live and including them in the first patch just made sense? No, OF COURSE you didn't.

You need to calm down and give things time. The 45 day patch was already being worked on well before the game released, and its content was pretty much decided during the final 'open' beta.

It's been said many times, but I'll say it again (and this comes DIRECTLY from Cryptic):

If you want to see something in-game, follow these steps:
  1. Submit an in-game FEEDBACK ticket describing your idea.
  2. Create a FORUM THREAD in the appropriate forum detailing your idea and REFERENCE your ticket number.
  3. TELL PEOPLE about your idea and send them to the forums to comment on your thread (use something like tinyurl to make it easier for people to get to your thread).
  4. When you've got a significant, noticeable number of people on your thread who support your idea, go to the STO IRC channel, shake loose a Cryptic Employee, and give him/her the ticket number and a link to the forum thread so he/she can present SOLID DATA to Cryptic on behalf of you and the userbase.


In short, CHAMPION your cause!
The only thing I would add to this list is "Make sure you're only submitting tickets and starting threads about ONE idea at a time".

NOTHING ELSE will work. No amount of crying, complaining, nay-saying, etc is going to get your point across to Cryptic. The *only* thing they are going to respond to is numbers. You show them numbers supporting your idea/cause and they'll look into it. No 'High Council' or committee necessary.

Aside from that, I'm not comfortable with any designated group making decisions or speaking on behalf of the entire empire.
I would support anyone that can start the proper channels to contact cryptic about the Klingon Empires grievence's on many different issues. I do believe your both right on your points being made. But Bottom line is if something isn't being said to Cryptic then Cryptic will not know and will not fix.
I am the fleet leader of Black Legion Knights and my own fleet members have put in there feed back by giving the development teams the bug reports they have found beyond the open and closed beta. I myself was in the open beta and I have turned in many bug reports more than I care to remember. And yet I have not seen any improvement of getting the bugs fixed on the Klingon faction. I understand CBS studios force Cryptic to release earlier than expected. But its Cryptic that has the instruments and knowledge to correct these bugs and grievences. Because CBS studios dont have the resources and talented development teams as Cryptic does.And sub contracted Cryptic to make the game come to reality. I and many fleet members and non fleet members of the Klingon Faction knows we been short sheeted as usual just like all the other Star Trek games in the past. This isnt nothing new. This has been an ongoing problem since the first Star Trek video game came out. It would be nice if Cryptic would break that old ongoing mold that many software companies have done in the past. To be the first to correct the misfortunes of the past Star Trek video games of making the Klingons more than 3rd rate players in the game.
On the contrary Klingon players forced to play Federation till Luietenant grade 6 before being able to play the Klingon faction is just a big massive tutorial to learn how to play the game. Klingon players are just as important as federation players because like the federation player they subscibed to play the game too. And should have just as much input and content as the federation players do. Both Players pay the subscription to play. And they both should have equal amount of voice to be heard on issues and idea's. As the money being collected to play Star Trek Online doesn't distinguish who gets to be heard the most. As the money is collected all as one. There is no distinguishing this dollar or Euro is Federation or Klingon. So this being said Cryptic should listen to both factions even if they prefer to have the proper channels being used. And give equal amounts of content and equal amounts of idea's being heard and most of all equal fairness of attentiveness to listen to both sides equally. And not be slanted one side or the other. Basically Cryptic should have an open mind and listen to both sides.Then correct the problem as soon as possible. As it is I believe Star Trek Online has alot of potential to be the all time greatest Star Trek game ever created. And should be focused on making it the all time greatest Star Trek Online game for a long time to come.

Cordially yours,

Sa'Chang ( Fleet Leader of the Black Legion Knights (A Klingon Fleet dedicated to FvK PvP and PvE )
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