Sometimes, when I send a ticket, it instantly dissapears. Actually, it is gone. I can't see the progress of my ticket. Do I have to file a new ticket, because it might have been eaten by the server? Or is there a glitch in ticket support?
I hear ya , i got a few tickets in myself , ive two characters , both bugged now , and C-Store has ripped me off and i STILL await help , they get your monies and dont care it seems , im loseing patience by supporting this game now.
I was what you called a "late developer". I learned when I was about 8 years old, that ignoring doesn't make some problems go away.
Ticket ID861,420 was about harrassement, and abuse of game mechanics. The minute I filed it, it dissapeared. All I want to know is; Should I keep on filing it until it sticks, or just walk away from it? I take this claim very serious. You can't expect me to let is slide.
This is not the first ticket that dissapeared. Most of my tickets were about other subjects, of less importance.