If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
My friend bought his game from target, so he could get a TR-116. Both of us have no idea whatsoever of how to access it though. Does anyone know how to access the bonuses?
When you open up the C-Store window in the game, you should see a tab labeled "Special Unlocks". It should be listed there with a button that says something like "Claim Free Item" or some such. Click on it and it should be automatically added to your inventory.