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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Stiffed out of my cane
12-13-2010, 06:47 AM
The short version is that I haven't received the unique mission reward "[Ophidian Cane]" for completing the Devidian series but I DID complete the series at the time (with a but.. ).

I personally am not planning spending any more money on this game until this sort of problem is resolved.

Now, if anyone from Cryptic or Atari there cares to keep receiving my money from me for buying Cryptic points (right now they don't appear to give two hoots) please read my complaint and how I ended up without the reward and then come up with a way to resolve this for anyone/everyone who might not have the reward they rightly deserve for such same reasons (and my mission / captains logs will show I played ALL the missions within the eligibility period).

Problem 1: Bug introduced in season 2 that made the Devidian missions SLOW for certain people using ATI hardward (this meant I could not play with my best friend in the game).

This meant that the person I play with the most couldn't effectively (enjoyably) play those missions. Now, he does have the reward but this limited the amount of time I played those missions (as I like to play mainly with my friend).

Problem 2: Right way and wrong way(s) to complete the final key mission coupled with unique reward.

So, I completed this mission the day after its release. However, when I got to the end for some reason (even though I had stopped firing) the Klingon who was not supposed to die... died.

Now, I like to play to get things right. So I dropped and re-accepted the mission on completion (repeat this patter a few times). So finally, my friend tells me he can now play these missions (to which I rejoyce) so we go together and finish the mission. For which I don't get a completion, so we do it AGAIN together. Finally I get a completion but what the **** no reward.

Firstly, I am disinsentivised to even play right now (since I have a collector mentality and that reward is the prime example of collectable) secondly I don't plan to spend any more on a game where I can miss out on "promised" rewards because of issues such as the above.

I admit, if I hadn't been so precious and just accepted the mission complete I would have the reward. Then, if I know the games going to be playing out this way, I won't be happy playing and would be better investing my money in other forms of entertainment.

Suggested Resolution:

A simple resolution would be to keep the reward available for anyone who started the series during the launch. Heck even anyone who was subscribed during the launch deserves a chance IMO.

If your going to give out unique rewards, make it clear! Show in game when you accept the mission or something. Give a big dialog counting down in time to compelete.

What I'm looking for (besides my reward) is ways to make this type of outcome completely impossible (that is, plenty of warning to the player about time limited rewards (and those in game). Also the rewards to be given to ANYONE who played through the games at the time (on final completing the last mission whenever they get around to that [as long as they where subscribed at the time and played all the missions at least once at the time, not necessarily turning in the final one at the time])).

8< - - -

Oh and last point, I know this will likely happen anyway but I might as well make an attempt to limit it happening. Please don't post... well its your own fault type of reply posts. Such posts are unhelpful and stating an obvious viewpoint.

ed; Neither Cryptic or Atari seem to care
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
12-13-2010, 07:14 AM
Quote:
Originally Posted by DoggyDude
The short version is that I haven't received the unique mission reward for completing the Devidian series but I DID complete the series at the time (with a but.. ).

I personally am not planning spending any more money on this game until this sort of problem is resolved.

Now, if anyone from Cryptic or Atari there cares to keep receiving my money from me for buying Cryptic points (right now they don't appear to give two hoots) please read my complaint and how I ended up without the reward and then come up with a way to resolve this for anyone/everyone who might not have the reward they rightly deserve for such same reasons (and my mission / captains logs will show I played ALL the missions within the eligibility period).

Problem 1: Bug introduced in season 2 that made the Devidian missions SLOW for certain people using ATI hardward (this meant I could not play with my best friend in the game).

This meant that the person I play with the most couldn't effectively (enjoyably) play those missions. Now, he does have the reward but this limited the amount of time I played those missions (as I like to play mainly with my friend).

Problem 2: Right way and wrong way(s) to complete the final key mission coupled with unique reward.

So, I completed this mission the day after its release. However, when I got to the end for some reason (even though I had stopped firing) the Klingon who was not supposed to die... died.

Now, I like to play to get things right. So I dropped and re-accepted the mission on completion (repeat this patter a few times). So finally, my friend tells me he can now play these missions (to which I rejoyce) so we go together and finish the mission. For which I don't get a completion, so we do it AGAIN together. Finally I get a completion but what the **** no reward.

Firstly, I am disinsentivised to even play right now (since I have a collector mentality and that reward is the prime example of collectable) secondly I don't plan to spend any more on a game where I can miss out on "promised" rewards because of issues such as the above.

I admit, if I hadn't been so precious and just accepted the mission complete I would have the reward. Then, if I know the games going to be playing out this way, I won't be happy playing and would be better investing my money in other forms of entertainment.

Suggested Resolution:

A simple resolution would be to keep the reward available for anyone who started the series during the launch. Heck even anyone who was subscribed during the launch deserves a chance IMO.

If your going to give out unique rewards, make it clear! Show in game when you accept the mission or something. Give a big dialog counting down in time to compelete.

What I'm looking for (besides my reward) is ways to make this type of outcome completely impossible (that is, plenty of warning to the player about time limited rewards (and those in game). Also the rewards to be given to ANYONE who played through the games at the time (on final completing the last mission whenever they get around to that [as long as they where subscribed at the time and played all the missions at least once at the time, not necessarily turning in the final one at the time])).

8< - - -

Oh and last point, I know this will likely happen anyway but I might as well make an attempt to limit it happening. Please don't post... well its your own fault type of reply posts. Such posts are unhelpful and stating an obvious viewpoint.
so, you are having a rant about the limited time the Devidian Series reward, bugs in the Devidian series and suggesting of dropping the limited time offer?

to be honest, i think that the limited time offer is not very good, but it makes people play the mission until nobody can get the reward anymore. im sure itll be on C-Store eventually.

as for the bug, i havent experienced any issues myself so i cant help you there

and also, threatening to not pay anymore money to cryptic is probably not going to make a difference considering how many other players play the game

one final thing, replying to posts maybe quite annoying stating which bits are and arent wrong, but most of the time, people reply to them for conversation
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3 Thanks for your reply.
12-13-2010, 10:55 AM
Quote:
Originally Posted by Ooiue View Post
so, you are having a rant about the limited time the Devidian Series reward, bugs in the Devidian series and suggesting of dropping the limited time offer?
See the post above for clarification.


Quote:
Originally Posted by Ooiue View Post
im sure itll be on C-Store eventually.
That would be one solution.

Quote:
Originally Posted by Ooiue View Post
Threatening to not pay anymore money to cryptic is probably not going to make a difference considering how many other players play the game
Its not a threat, its just my current stance. Its also a reflection of how much this is annoying me and a chance for them to make a customer happy (as I would with any valued customer.. which is how I keep my business running).

Quote:
Originally Posted by Ooiue View Post
replying to posts maybe quite annoying stating which bits are and arent wrong, but most of the time, people reply to them for conversation
I have no problem with conversational posts. Just have no time for "I told you so" type replies (which I am quite please I have had few of).
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
12-13-2010, 11:06 AM
Quote:
Originally Posted by DoggyDude
See the post above for clarification.




That would be one solution.



Its not a threat, its just my current stance. Its also a reflection of how much this is annoying me and a chance for them to make a customer happy (as I would with any valued customer.. which is how I keep my business running).



I have no problem with conversational posts. Just have no time for "I told you so" type replies (which I am quite please I have had few of).
well that cleared that up
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5 lol thanks :)
12-13-2010, 06:35 PM
Quote:
Originally Posted by Ooiue View Post
well that cleared that up
lol.. yeh

Still miss my [Ophidian Cane] tho . I don't have it for any of my characters. Only my main character played through the missions.

I'm very demotivated play wise right now.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
12-13-2010, 07:26 AM
Quote:
Originally Posted by DoggyDude
Problem 1: Bug introduced in season 2 that made the Devidian missions SLOW for certain people using ATI hardward (this meant I could not play with my best friend in the game).
The Dynamic Lighting issue with ATI cards has been in the game since launch. It was made more evident because of the 3rd Devidian episode. If you friend turned off his Dynamic Lighting he ATI card would work just fine without causing him to run slower.

Quote:
Problem 2: Right way and wrong way(s) to complete the final key mission coupled with unique reward.

So, I completed this mission the day after its release. However, when I got to the end for some reason (even though I had stopped firing) the Klingon who was not supposed to die... died.
If you had bothered to read the text messages on the screen you'd know that B'vat ordered ramming speed to hit your ship when you were on the last 2 fragments. The last part of the objective is to destroy the fragments while staying away from B'vat: IE, don't let him ram you. You let him ram your ship, which caused him to die, which changed time, which caused you to fail the mission.

Quote:
Now, I like to play to get things right. So I dropped and re-accepted the mission on completion (repeat this patter a few times). So finally, my friend tells me he can now play these missions (to which I rejoyce) so we go together and finish the mission. For which I don't get a completion, so we do it AGAIN together. Finally I get a completion but what the **** no reward.
It's not Cryptic's fault if you choose to not play episode 5 again in the 3.5 weeks the reward was still available. They've been very clear since Series 1 that each special reward would only be available for a limited time.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
12-13-2010, 07:29 AM
I dont care about the reward....since season 3 hit I can't even complete the Breen episodes due to Cold Case being bugged.

I get what the OP is saying though.........slight inconsistancies abound......
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
12-13-2010, 08:00 AM
Quote:
Originally Posted by castogere View Post
since season 3 hit I can't even complete the Breen episodes due to Cold Case being bugged.
where's the bug in the mission? like, which part
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
12-13-2010, 08:02 AM
Quote:
Originally Posted by Ooiue View Post
where's the bug in the mission? like, which part
the destroying the rubble on the asteroid is broken on the fourth mission. it cant be completed. the devs know about it.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
12-13-2010, 08:38 AM
well... to be honest, there are people who do not read the forums every day, there are people who do NOT stalk the Dev Tracker for every bit of information.

So no, IN THE GAME... or in the launcher there was NO mention of any rewards beeing time limited.

I think they do a bad job at letting people know these things, it wasn't even on the Homepage as a news, just hidden somewhere in the Forum.

If you call thise "beeing clear" about something, then sorry but no, they can do a better job at giving these infos out to the Playerbase.


@OP: so what you are saying is that there is a bug that
if you play the mission and complete it
but drop it without collecting the reward
you will not get the unique reward the second time you complete ???

that would be a HUGE bug...
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