Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Cryptic, Help Me Out Here
12-28-2010, 06:00 AM
I can fully understand not being able to purchase a ship through the store (to have the ability to use it) unless you are currently playing a certain faction for which that ship is used for.

Example: Im currently Capt on KDF side, but I cannot purchase the Brel or any other high end T-5 ship till I reach Lt. Gen. Granted i cannot use them till I hit T-5, so why not allow me to purchase them ahead of time? It makes it less likely that when you have X% off sales that I would be able to get the ship at a discount.

Even when your not having a sale it would be nice to purchase the ability to have the ship for when I hit T-5. Since i can't use it till then anyway, whats the difference? Just like the Nebula, its unlocked for use, but i have to go to the ship yard to get it through the ship vendor as long as im the appropriate rank to do so.

So why restrict purchase of the ability to have it later?


Note: I probably already know the answer to this, yet Ive spent more on the C-Store items than I have for the game itself. So Im curious.........
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
12-28-2010, 08:09 AM
$o it won't affect the profit margin$
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
12-28-2010, 08:14 AM
Per StormShade the Cryptic folks are out of the office, on Christmas break, until Monday, January 3rd.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
12-29-2010, 06:13 AM
Quote:
Originally Posted by Peregrine_Falcon View Post
Per StormShade the Cryptic folks are out of the office, on Christmas break, until Monday, January 3rd.
So they plan on having online transactions and automated billing, but don't have the business savy to check to make sure it is working properly? I want to buy more cryptic points, but I can't due to a server issue! They are missing out on a business transaction (at least one, possibly more) because they choose to take a two and a half week vacation!? How many businesses come in at least two or three days between Chirstmas and New Years if only to make sure things are running smoothly(or to make sure the pipes are not busted, or the power has not been disconnected)? EPIC FAIL!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
12-29-2010, 07:49 AM
Quote:
Originally Posted by NeilCell View Post
So they plan on having online transactions and automated billing, but don't have the business savy to check to make sure it is working properly? I want to buy more cryptic points, but I can't due to a server issue! They are missing out on a business transaction (at least one, possibly more) because they choose to take a two and a half week vacation!? How many businesses come in at least two or three days between Chirstmas and New Years if only to make sure things are running smoothly(or to make sure the pipes are not busted, or the power has not been disconnected)? EPIC FAIL!
Since there has been scheduled maintenence (followed by a server crash after they were done, apparently) there are obviously people working. Dial back the nerd rage and realize that since you jumped to the wrong conclusion, your post was EPIC FAIL.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
12-29-2010, 10:34 AM
24 hours without a response, sounds like Cryptic customer service to me. Besides, customer service is anethema to Cryptic, it would cost them money to provide it.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
12-29-2010, 10:38 AM
Quote:
Originally Posted by boglejam View Post
Since there has been scheduled maintenence (followed by a server crash after they were done, apparently) there are obviously people working. Dial back the nerd rage and realize that since you jumped to the wrong conclusion, your post was EPIC FAIL.
I think the EPIC fail here is once again on Cryptics end.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
12-29-2010, 06:11 PM
Quote:
Originally Posted by NeilCell View Post
So they plan on having online transactions and automated billing, but don't have the business savy to check to make sure it is working properly? I want to buy more cryptic points, but I can't due to a server issue! They are missing out on a business transaction (at least one, possibly more) because they choose to take a two and a half week vacation!? How many businesses come in at least two or three days between Chirstmas and New Years if only to make sure things are running smoothly(or to make sure the pipes are not busted, or the power has not been disconnected)? EPIC FAIL!
The trouble with the OP has nothing to do with the fact that Cryptic only have a skeleton crew during the holiday season.

The OP want to get an item before he has reached to correct level. Holiday or not that would not change that fact...

And for you... Do you think that they left without checking if the server was up or that nobody is there to check on thing? That fact we do not see a lots of thread about C-point trouble mean that the server is running. Yes they could have some trouble with it but that does change the fact is it's working for the most people.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
12-29-2010, 06:23 PM
you know, you get a free retrofit ship of your choice at Lt. Gen anyway, do you really think you'll need a second one right away when you hit LTG? Chances are they'll have another sale in a month or two anyway. Besides, you said yourself that you aren't even a BG yet.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
01-02-2011, 09:59 PM
Quote:
Originally Posted by castogere View Post
I can fully understand not being able to purchase a ship through the store (to have the ability to use it) unless you are currently playing a certain faction for which that ship is used for.

Example: Im currently Capt on KDF side, but I cannot purchase the Brel or any other high end T-5 ship till I reach Lt. Gen. Granted i cannot use them till I hit T-5, so why not allow me to purchase them ahead of time? It makes it less likely that when you have X% off sales that I would be able to get the ship at a discount.

Even when your not having a sale it would be nice to purchase the ability to have the ship for when I hit T-5. Since i can't use it till then anyway, whats the difference? Just like the Nebula, its unlocked for use, but i have to go to the ship yard to get it through the ship vendor as long as im the appropriate rank to do so.

So why restrict purchase of the ability to have it later?


Note: I probably already know the answer to this, yet Ive spent more on the C-Store items than I have for the game itself. So Im curious.........

Okay, this is the second thread I've read on this topic. Did reading comprehension take a leave of absence over the holidays?

C-Store Page, states that once purchased, it is unlocked for all KDF Lt Gen. Since the Fed ships are "unlocked" upon reaching Vice Admiral, I can't imagine why you couldn't buy it now, and then access it when you rank up...


Quote:
Klingon Empire - B'rel Bird-of-Prey Retrofit
(1200 Cryptic Points)


Birds-of-Prey are the workhorses of the Empire, filling roles as scout ships, raiders or combat vessels. This retrofit of the famed B'rel Bird-of-Prey combines the small size and maneuverability of the B'rel with the most advanced weaponry available to the Empire. The B'rel Bird-of-Prey Retrofit has six weapon slots (4 fore, 2 aft), seats for four Bridge Officers (2 Lieutenant Universal, 1 Lieutenant Commander Universal and 1 Commander Universal) and space for eight console modifications (3 Tactical, 3 Engineering, 2 Science). It carries 30 crew and has an Enhanced Battle Cloak that will allow the ship to fire mines and torpedo weapons and use most Bridge Officer and Captain abilities while cloaked. Note: This ship may only be purchased by Klingon Empire captains that have attained the rank of Lieutenant General. Players may choose to receive this ship as a Free Reward for achieving the Lieutenant General Rank. Additional Lieutenant General ships may be obtained in game per character by spending Mission Reward Emblems. Purchasing this ship from the C-store unlocks it for all Lieutenant General characters on an account.


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