Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Tutorial serious problem
09-30-2011, 12:18 AM
First of all, I want to comment how I think that giving us the possibility to jump over the tutorial has made more for the replayability of STO than anything else ever.

But There are some problems in the tutorial itself which I want to comment. Some have been commented already, but as I have more, I'll repeat them so it is noted that more people has got the same concerns.

I've started the beta trying to look at the game as if it was the first time I played it, and I've found the first minute of the game to be an extrewmely frustrating endeavour.

1st, there I am, with lots of menus around my screen but unable to reach them because I'm in FPS mode. No text anywhere tells me how to reach my mouse cursor yet, the window giving me orders says I have to hit the EN key to know what to do next, but that doesn't work (Te correct button is "."). I got frustrated very very quickly and started changing to RPG mode (breaking my auto imposed "I'm a new player" rule, because I hadn't been told how to do so yet) only so that I could go through the tutorial ASAP.

I must insist. I wasn't even able to give my first report to begin playing without leaving shooter mode, and that means first time players will get frustrated before they can do anything at all, and we arean't teached to hit "b" to find our cursor untill right after that.

I think that giving "," and "." the standard buttons for moving through the help notes is a very big mistake. You have just said the player he is going to control the game with a FPS layout, and those two keys are too far away from where he'll have any hand at the moment.

I also think that telling the player how to get control over the mouse and back to FPS should be the FIRST thing of them all. Much more important than telling him how to look and move around and such, mainly because moving and interacting is done as in many other games, but getting control over the mouse cursor is not something a FPS game does often.

Many players will want to mess with their video configuration and keyboard layout the first thing of them all, or will want to mess around to see what everything is before they are told, but they can't because they don't know how to reach the cursor untill they have managed to go through part of a frustrating situation.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
09-30-2011, 02:18 AM
Quote:
Originally Posted by Arthalas View Post
First of all, I want to comment how I think that giving us the possibility to jump over the tutorial has made more for the replayability of STO than anything else ever.

But There are some problems in the tutorial itself which I want to comment. Some have been commented already, but as I have more, I'll repeat them so it is noted that more people has got the same concerns.

I've started the beta trying to look at the game as if it was the first time I played it, and I've found the first minute of the game to be an extrewmely frustrating endeavour.

1st, there I am, with lots of menus around my screen but unable to reach them because I'm in FPS mode. No text anywhere tells me how to reach my mouse cursor yet, the window giving me orders says I have to hit the EN key to know what to do next, but that doesn't work (Te correct button is "."). I got frustrated very very quickly and started changing to RPG mode (breaking my auto imposed "I'm a new player" rule, because I hadn't been told how to do so yet) only so that I could go through the tutorial ASAP.

I must insist. I wasn't even able to give my first report to begin playing without leaving shooter mode, and that means first time players will get frustrated before they can do anything at all, and we arean't teached to hit "b" to find our cursor untill right after that.

I think that giving "," and "." the standard buttons for moving through the help notes is a very big mistake. You have just said the player he is going to control the game with a FPS layout, and those two keys are too far away from where he'll have any hand at the moment.

I also think that telling the player how to get control over the mouse and back to FPS should be the FIRST thing of them all. Much more important than telling him how to look and move around and such, mainly because moving and interacting is done as in many other games, but getting control over the mouse cursor is not something a FPS game does often.

Many players will want to mess with their video configuration and keyboard layout the first thing of them all, or will want to mess around to see what everything is before they are told, but they can't because they don't know how to reach the cursor untill they have managed to go through part of a frustrating situation.
Huge +1 to this, all of it. I had the same issue when trying to be a 'moron off the street'. I couldn't do anything right off the bat.

Had I had the experience I did in any other F2P game, it would have been quickly shelved!

The first thing players are usually taught in a game tutorial is how to move, how to look around and how to interact with the HUD. Due to the nature of the dual control method in STO I think this should be flipped on it's head: How to interact with the HUD (Exit Shooter Mode and click >this box< to continue, then, enter shooter mode and hit F to continue, for example), then how to look around (in both shooter and RPG modes) THEN, how to move and talk to characters.

Nice try... no cigar!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
09-30-2011, 03:27 AM
Quote:
Originally Posted by ellbristow View Post
Huge +1 to this, all of it. I had the same issue when trying to be a 'moron off the street'. I couldn't do anything right off the bat. Had I had the experience I did in any other F2P game, it would have been quickly shelved!
I had exactly the same thing, and I wasn't even "pretending" to be dumb. I just never bothered to ever even look at FPS mode since it came out, because I had no interest in it at all. Then I randomly decided to roll a new toon on Holodeck, and spend about three minutes trying to figure out how the heck to do anything. There is NOTHING on screen that explains any of the keys for getting OUT of FPS mode, and when you move the mouse to try and click anything, you just get whiplash from the silly FPS camera whipping around all over the screen.

The only way I "escaped" FPS mode was to hit the ESC key to get the game options dialog, then go to keyboard shortcuts to figure out what the heck key would turn it off. There is NO WAY a new player could possibly know or understand what is going on with this new mode or how to get out of it in order to accomplish all the interacts and other tasks the tutorial throws at them. If that's how FPS works all the time, then it absolutely needs to be OFF by default on new toons, to avoid having everyone who tries this game crash and burn in 13 seconds and spend the next fifteen minutes googling in frustration trying just to figure out how to PLAY the game.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
10-04-2011, 10:40 AM
I had the same thought. Coming to the game for the first time *in my mind* I got very confused and think that the first thing that should have been shown was how to change from shooter mode to RPG.
Also giving "," and "." the standard buttons for moving through the help notes was confusing especially as it says to press enter on the first few. Maybe the ; and # keys would be better.
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