I received the "Duty Officers Unlocked" and the "Initial Complement" notifications; but cannot get my DOffs from Lt. Ferra. I have none of the currency needed to buy them; and there is not option in his dialog to get an initiial set.
I've checked and my roster is empty.
I could not create a ticket due to the time out issue.
I apologize, maybe I'm blind - where is this addressed?
It is listed under "Known Issues":
We’ve adjusted the starting level of the Duty Officer system to level 8, however it’s not working properly. Do not turn in the mission until you reach level 12 or you will not get your free compliment of duty officers. You can still purchase duty officer packs on the c-store and play the game.