If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Huh? Sort of hard to tell if there's a problem if you remove the text about what happened.
I transferred a Marauder-flying character over yesterday, and I also did not have anything in my ship's hangar after conversion. I had to buy some fighters to put there. Since I chose the ship with a token on Holodeck, I don't have the option of deleting it and reclaiming to see if a new grab would grant something for the hangar.
Well, I have to revise my statement now. Turns out since today's patch, not only didn't I get any sort of fighter craft for my Marauder, its console switched to a hangar item, which as far as I can tell, is quite wrong. At least the console was a working power-giving console before, even if I had to buy fighters. Now putting the former console in the hangar (only place it can be slotted) means you can't use fighters at all.
I agree, it should be a console. In fact, I'd even go so far as to say that all the drones should be consoles, all the fighters and frigates should be hangar bay.