Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 C-Store Sale Mechanic Fail
10-28-2011, 07:28 PM
Right, so I'm not opposed to spending extra money for items in a game that I already paid for, and pay monthly for.

Highest level and only character is a Commander 8, so I log in today to find a sale in the store. Alas! 20% off, good time to snach up the ships that I'll eventually use, buy them all now while I got some extra cash and give me something to look forward to once I get the right levels to use them.

Log in, drop $64 on 5000 c-points, goto click buy on the dreadnought... err. wait a second! Unable to unlock the ship cause the character isn't high enough level yet?

So the only way to really get any value out of the sale on the high ticket items is to already have a leveled character, no "lay-away" option, and no warning for those who are new, and admittedly ignorant of how that store works.

And no refunds apparently. So none the less, Monday I'll just dispute the charges with my bank and see how it washes out, but I did need to vent that a sale which not everyone can participate in, or at least any clear statements of which, is a little silly and/or shady.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
10-28-2011, 07:57 PM
Quote:
Originally Posted by Aramova View Post
Right, so I'm not opposed to spending extra money for items in a game that I already paid for, and pay monthly for.

Highest level and only character is a Commander 8, so I log in today to find a sale in the store. Alas! 20% off, good time to snach up the ships that I'll eventually use, buy them all now while I got some extra cash and give me something to look forward to once I get the right levels to use them.

Log in, drop $64 on 5000 c-points, goto click buy on the dreadnought... err. wait a second! Unable to unlock the ship cause the character isn't high enough level yet?

So the only way to really get any value out of the sale on the high ticket items is to already have a leveled character, no "lay-away" option, and no warning for those who are new, and admittedly ignorant of how that store works.

And no refunds apparently. So none the less, Monday I'll just dispute the charges with my bank and see how it washes out, but I did need to vent that a sale which not everyone can participate in, or at least any clear statements of which, is a little silly and/or shady.
This is nothing new. It has always been this way.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
10-28-2011, 08:07 PM
Yeah despite some new UI changes to it, the c-store still needs quite a bit of work.

I shouldn't really need to logon to my VA in order to buy stuff i'm going to use for my current cpt level toon. Heck, half the ships i've bought still tell me i need to buy them until my current toon is actually eligable to use them.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
10-28-2011, 08:13 PM
Yeah I disagree with this aswell, I think you should be able to buy the items whenever you want but just keep them locked till your character attains sufficient rank. This really needs changed...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
10-28-2011, 09:13 PM
Quote:
Originally Posted by Wolfpack-NZ
Yeah I disagree with this aswell, I think you should be able to buy the items whenever you want but just keep them locked till your character attains sufficient rank. This really needs changed...
This should apply to anything, including purchase of ships with ship tokens and higher marks of gear than you are capable of equipping (which you can do in the exchange and crafting but not from emblem vendors).
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
10-29-2011, 08:57 AM
Quote:
Originally Posted by Cormoran View Post
Yeah despite some new UI changes to it, the c-store still needs quite a bit of work.

I shouldn't really need to logon to my VA in order to buy stuff i'm going to use for my current cpt level toon. Heck, half the ships i've bought still tell me i need to buy them until my current toon is actually eligable to use them.
Agreed ! Cryptic you need to make it so that we can buy all items regardless of level. Then it should be level bound after the purchase. It is convenient and just makes sense.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
10-29-2011, 09:25 AM
Does it do the same on the website store?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
10-29-2011, 12:06 PM
Quote:
Originally Posted by Chat
Does it do the same on the website store?
You have to pick a character on the website C-store and if that character is eligible then you can buy it if the character is not eligible then you are unable to purchase the item.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
10-29-2011, 03:06 PM
Quote:
Originally Posted by Aramova View Post
And no refunds apparently. So none the less, Monday I'll just dispute the charges with my bank and see how it washes out, but I did need to vent that a sale which not everyone can participate in, or at least any clear statements of which, is a little silly and/or shady.
You need to file a complaint with Cryptic and wait a reasonable amount of time for them to resolve the issue. Your bank is a lot more likely to settle the dispute in your favor if you can show that you tried to work with the merchant to resolve the issue.
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