I just noticed something off in some ships I bought during the last sale (the same day C-Store was buggy); I bought some VA and an RA ship. Yesterday, I was on as a different character and four of the ships still showed prices instead of "FREE" to indicate that this character would be eligible to get this ship at no cost since these ships are suppose to be account-wide purchases (VA-Intrepid, Defiant, Galaxy and RA-Nebula).
Has anyone else had a similar problem? Was the issue explained by the techs?
I have submitted a ticket (acutally the third time today, since the in-game help is not registering my tickets; hopefully the web submission will get a response.)
same thing happend to numerous people. the test is if it will in fact let you claim it when the alt gets to the appropriate level. I havn't had the motivation to level my alt to see if all is well with the world or if there is in fact something wonky going on with account wide stuff like the ships.
I'm pretty sure all you need to do is go to the shipyard and claim it there for other alts after purchasing from the c-store. The Teir 1 starter ships are the only ones that can be gotten via the c-store tab. I'm at work so I can't confirm that at the moment
Yes I had the same issue with my defaint during the holiday sale. I didnt buy ships since then because that havent been fixed.
The ticket got no answer, the support i contactet couldnt help me and when I mentionet it in this forums in the bug section users commentet i should contact the support because this has no place here.