*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Hi everyone. I'm a noob to STO (just started 2 weeks ago). Does anyone know if there's a point in the game where you can reconstruct ships? I don't mean getting new weapons (memory alpha). I mean literally having someone reinforce the hull and put in more consul slots. I ask because I paid for the NX class light escort because let's face it, the ship looks cool. I loved Enterprise, and I thought the ship's simple, yet elegant design was just a masterpiece. I also came up with a cool name for it. The problem is, now I'm a at rank commander and I love the ship, but it can't stand up to the punishment from more powerful enemies. If it's possible to strengthen the hull or whatnot, that would be fantastic. If this function doesn't exist, I think it would be fantastic to add it to the game. We all have had ships that we particularly love, and why mothball them?
It's been asked for many, many times, but currently the leveling system forces you out of ships you may love and/or have paid for into new ones every ten levels. I believe this is a flaw in the game's design.