Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 So about that stipend
12-01-2011, 11:33 AM
Sooo... Stipends start this month, on the anniversary of your account activation. Well for me that is today and I see no bonus points in my C-store balance... so let me guess... system isn't ready or someone forgot to hit 'on' yes?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
12-01-2011, 11:40 AM
Yeah, so this is weird. I actually got a stipend last month
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
12-01-2011, 12:05 PM
Quote:
Originally Posted by The.Grand.Nagus View Post
Yeah, so this is weird. I actually got a stipend last month
Well duh you are the Nagus.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
12-01-2011, 05:43 PM
Thanks for raising this concern. I reached out to the team and have found out that the stipend will be going live soon and that more details will be provided tomorrow. But, for reassurance until then, the stipends will be granted retroactively when they do go live, beginning with subscriptions with a billing/anniversary date of the first of the month.

Cheers,

Brandon =/\=
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
12-01-2011, 06:08 PM
Quote:
Originally Posted by PWE_BranFlakes
Thanks for raising this concern. I reached out to the team and have found out that the stipend will be going live soon and that more details will be provided tomorrow. But, for reassurance until then, the stipends will be granted retroactively when they do go live, beginning with subscriptions with a billing/anniversary date of the first of the month.

Cheers,

Brandon =/\=
Ah, a Feringi must be in charge of pasing the stipend out. He's skimming interest off of the extra days before its given out!!!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
12-01-2011, 06:09 PM
Does it go by original subscription date or the last date one had re-subscribed, after letting their account lapse? I.E. is the "anniversary" the "Next Billing Date:" or the original billing date* from many moons ago?

*If it goes by original billing date, how can I find out when my "anniversary" is then?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
12-01-2011, 06:25 PM
I did have a chat with a Customer Service Rep today about the stipends - they have not started the stipend yet...and he did know when it will be started. My guess is when F2P goes live - it will be enabled
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8 perhaps helpful...
12-02-2011, 08:24 AM
Quote:
Originally Posted by PWE_BranFlakes
Thanks for raising this concern. I reached out to the team and have found out that the stipend will be going live soon and that more details will be provided tomorrow. But, for reassurance until then, the stipends will be granted retroactively when they do go live, beginning with subscriptions with a billing/anniversary date of the first of the month.

Cheers,

Brandon =/\=
Would you please ask to have the anniversary date added to the account in and/or out of game for reference

Regards.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
12-02-2011, 01:59 AM
Quote:
Originally Posted by Alastor_Forthright View Post
Sooo... Stipends start this month, on the anniversary of your account activation. Well for me that is today and I see no bonus points in my C-store balance... so let me guess... system isn't ready or someone forgot to hit 'on' yes?
<Soupnazi> No stipend for you! </soupnazi>
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
12-02-2011, 02:43 AM
Yeah I'd like to know if there's an easier way to find out when you subscribed other than looking through old invoice emails for a receipt.
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