Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Customer Support!
02-04-2012, 01:31 PM
HEY GMS!!!!!

I'm stuck, my ship is trapped in Geo and I can't get any of you people to respond. The billing chat suggested I "Make a New Character".

SRSLY!??????


That's your company response to customer service?

"Sorry your being screwed out of being able to play the character you've been working on, go make a new toon'

Wow! the customer service here is TOP SHELF! I mean it REALLY. I have never been treated to well in a game I actually PAY FOR!

Does Star Trek online have SOOOOOOOOOOOOO Many players that actually PAY For this game to **** soo many of them off?

FIX MY DANG CHARACTER!!!!!!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-04-2012, 01:34 PM
Trapped in Geo? What does that mean? Also have you tried Transwarping out?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-04-2012, 01:37 PM
Yeah I thought of that too, but i'm stuck in combat with a ship outside of geo, oh, geo means the geography. My ship is stuck in a wall.

Thanks for the advice though.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-04-2012, 01:49 PM
back up or try /stuck, or just log out for 10 mins or so and let the mission reset

billing chat is for... billing:p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-04-2012, 01:54 PM
Quote:
Originally Posted by CapnBludd View Post
back up or try /stuck, or just log out for 10 mins or so and let the mission reset

billing chat is for... billing:p
^This. I've used /stuck command a couple times since ive started paying, and boy is it helpful. I had the habit of flying into asteroids during battles and getting stuck. The command always got me out.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-04-2012, 02:24 PM
not knowing about /stuck in 2012....
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