Lt. Commander
Join Date: Dec 2007
Posts: 120
I have plenty of cash and am trying to GIVE you money Cryptic - why do I keep getting the "your purchase can can not be completed - please try again later" - and I have been getting that for 2 WEEKS now.......

Please assist ... btw ALL of my support messages have been ignored...........
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
05-05-2012, 07:02 PM
Check your bank/credit account to make sure it hasn't actually gone though. If its at the pending stage you'll probably have to wait it out to see it get posted before it shows in-game.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
05-05-2012, 07:45 PM
Oh lord - all the staff cryptic has and it cant get revenue intake correct?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
05-05-2012, 07:48 PM
Quote:
Originally Posted by Avarok
Oh lord - all the staff cryptic has and it cant get revenue intake correct?
Did the credit card post or cancel transfer?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
05-05-2012, 11:25 PM
It cancelled
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
05-06-2012, 12:08 AM
Have you tried buying one of the gift cards instead?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
05-06-2012, 05:36 AM
Quote:
Originally Posted by Avarok
It cancelled
Same thing happened to me, first try was dud because I had forgotten to update the billing on the card with Cryptic, then it failed again after I had corrected the billing information, however I noticed it had been accepted by the bank and was set to pending.

Did you try purchasing through the web page or in-game?
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