I remember back in the old days you'd go to the admirals office and talk to sulu to get your new ship, i noticed when i ranked to lieutenant on my new char, i run over to sulu in the admiral office and theres no options or quest available for a new ship
As i understand, each "rank up" has a new ship for free. and im wondering how you go about getting it, it even says in the rank up notes about each rank "new ship" under lieutenant
What Rivyn said is incorrect. You get a free ship up until RA rank even if you are a silver player. After passing ten levels (10-20-30-40) you get a hail from Admiral Quinn. You need to visit him, turn in the mission and then you can visit the shipyard to get your new ship.
I don't think it is correct that they get one every level. I think, and I could be wrong, that they get a free ship token at level 20 and 40. They get a reduced ship token for all other ranks. I am a gold member so don't quote me please. This is the way F2P testing work on Trimble, they might have changed it.
Ok, let me set you straight on this. I've only played since the F2P launch. Every 10 levels, ending with Rear Admiral, Lower Half, lvl 40, you get a free ship. After talking to the Admiral, you go to the shipyard and then to the ship/shuttle requisition person on the right side by the windows at the counter. There you can select one ship that would normally be availible for dilithium for free, so long as it's the proper tier of ship. Once you hit Vice Admiral, you can get a new ship, but the only ones for that rank cost C points.