Also some folks have the opinion that whatever they;re asking, they're the first to ask for it. (That's usually why the search function doesn't get used that often) Or they like to have a fresh answer. Or an answer directly for themselves and no one else.
I've been doing tech support for *cough* years and have helped on many of the top level support forums. Millions have been spent on studies on interaction with support and how to make things better and easier.
Almost always comes down to a single reason.
People are f'ing lazy.
It takes two seconds to throw up a post asking to be spoonfed. Takes more than that to do your own research.
Not everybody is like that of course. And some support forums have 96 pixel text saying that folks are expected to do a search first before posting and could face problems if they don't.
I worked with a webhost once that charged a $5 fee for submitting a question that was already answered in the forums or as a FAQ. The money was donated to a charity every month and there was a joke thread where folks willingly asked a dumb question just to chip in the five bucks so the webhost didn;t take the money and users learned very quickly what was expected of them. (The fee was never enforced. They also had a 6 month 90%+ retention rate which is unheard of in the industry so they were doing something right.)
I agree with the spoonfed statement however the Fleet threads are very far down on the forum page, a position where people dont need to scroll down to see the Starbase 1, etc forum would help
Maybe I;m a bit confused but those fleet request threads are being posted correctly into the Starbase One subforum.
I;m not seeing folks being unable to find that subforum as an issue since they are posting to the correct place.
I thought of another reason. it could be just a fleet trying to drum up support for their fleet. Have a f2p player make a request on what fleet that they should join and have a [deep voice now]responsible and trust worth fleet officer post a suggestion that they should look at their fleet[/deep voice].