Lieutenant
Join Date: Jun 2012
Posts: 45
When I have an item that doesn't get sold in the exchange, I get an email saying it's being returned to me.

Except it's not in my inventory. I see the item in question at the bottom of the email, but it's not clickable.

Not sure where these items are being returned to.
Career Officer
Join Date: Jun 2012
Posts: 1,247
# 2
06-27-2012, 11:40 AM
You need to go to a mail terminal... next to the bank terminals on ESD for example. Only at a mail terminal can you retrieve the items from the mail, and they will be put back in your inventory.
Ensign
Join Date: Jun 2013
Posts: 16
# 3
03-21-2014, 05:33 PM
Quote:
Originally Posted by johnny111971 View Post
You need to go to a mail terminal... next to the bank terminals on ESD for example. Only at a mail terminal can you retrieve the items from the mail, and they will be put back in your inventory.
Thank you! I thought I lost so many ultra rare boff candidates and other items.
Captain
Join Date: Jun 2012
Posts: 10,896
# 4
03-21-2014, 06:53 PM
Old thread is old...
http://i1151.photobucket.com/albums/o633/centersolace/189cux9khvl6ojpg_zpsca7ccff0.jpg

So inhumane superweapons, mass murder, and canon nonsense is okay, but speedos are too much for some people.
Starfleet Veteran
Join Date: Jun 2012
Posts: 891
# 5
06-27-2012, 11:41 AM
Items are only re-claimable at mail terminals like the one at ESD and such. You'll be able to click and drag them out of the mail there.

Edit: Johnny is a faster typer than I. Sorry for double-tapping the same info.
Ensign
Join Date: Jun 2012
Posts: 15
# 6
07-09-2012, 02:02 PM
Then there should be such advice in emails informing you of a returned item.
Lieutenant
Join Date: Jun 2012
Posts: 40
# 7
07-10-2012, 07:57 AM
I concur. The first time I got mine, I lost a whole lot of stuff be austerity deleted those emails thinking the items would just be dumped into my inventory.
Captain
Join Date: Jun 2012
Posts: 2,007
# 8
07-10-2012, 08:25 AM
Actually the whole exchange needs a tutorial.

I've lost count how many times I've seen folks selling stacks of items when you know they're thinking that they system will see it as a price per item listing.

Oh and some accolades.
---
Took 20 minutes to get that screencap and her arm is still doing through the armrest
Dr. Mike's Steak Dinner

35 Starbase Projects done. 715 Projects remaining
Lieutenant
Join Date: Jun 2012
Posts: 45
# 9
07-10-2012, 11:21 AM
Agreed. There should be instructions IN the mail that say how to reclaim them. I always wondered why they put those mail terminals in game when I could read/send mail from anywhere. Now I know!
Career Officer
Join Date: Jun 2012
Posts: 41
# 10
07-10-2012, 04:13 PM
I wish they'd put it back the way it used to be where you could claim the item from any character... back then you couldn't give items to yourself yet either... so now it doesn't make sense that the exchange mails are toon-locked and basically broken.

long-story-short. Exchange mails need to be account-wide again.
why is it that so many bugs and glitches go ignored?
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