Ensign
Join Date: Jul 2012
Posts: 11
# 1 One Time Activation Code....
07-12-2012, 02:26 AM
Hey forum users!

I've got a problem. The email address linked to this account has been deleted by Windows as inactive -_-'

I need to change the email to get the code but it keeps sending the email address change information to the email I can't access!

Please help
Captain
Join Date: Jun 2012
Posts: 2,007
# 2
07-12-2012, 06:09 AM
How can windows delete an email account?

Maybe you mean an online mail service like hotmail or gmail or yahoo? if so, which one specifically? Most of not all will allow you to reopen the account.
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Last edited by mikewendell; 07-12-2012 at 06:12 AM.
Career Officer
Join Date: Jun 2012
Posts: 6
# 3
07-12-2012, 07:57 AM
the only other option is to contact customer support to prove who you are and get them to change it for you at this happened to a friend who changed service providers and lost his old email
Ensign
Join Date: Jul 2012
Posts: 2
# 4 one time code
07-14-2012, 06:09 AM
how do i get this one time code so i can play??
Ensign
Join Date: Jul 2012
Posts: 11
# 5
07-14-2012, 07:25 AM
I know this sucks, plus it was a hotmail account
Captain
Join Date: Jun 2012
Posts: 3,186
# 6
01-24-2013, 02:11 PM
Quote:
Originally Posted by commandersolace View Post
I know this sucks, plus it was a hotmail account
Did you try re-creating a hotmail account with your old name ? Alot of times those inactive names are released for reuse, but I've gone 6+ months inactivity on hotmail without any problems.
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Ensign
Join Date: Jul 2012
Posts: 1
I am also locked out because of the security code sending to an invalid email account that has been deleted by my provider. I have contacted them and are unable to retrieve the e-mail addr, so i need to change the addr on my STO account but i am unable because to change it it also requires a security code sent to the invalid e-mail. Please let me know what i can do to rectify this.
Ensign
Join Date: Jan 2013
Posts: 2
# 8
01-19-2013, 08:40 AM
Quote:
Originally Posted by dragonbone View Post
I am also locked out because of the security code sending to an invalid email account that has been deleted by my provider. I have contacted them and are unable to retrieve the e-mail addr, so i need to change the addr on my STO account but i am unable because to change it it also requires a security code sent to the invalid e-mail. Please let me know what i can do to rectify this.
same.. can anyone help me ?
Career Officer
Join Date: Jun 2012
Posts: 1,853
# 9
01-19-2013, 09:28 AM
Quote:
Originally Posted by darktanner47 View Post
same.. can anyone help me ?
This Forum is for 'Peer to Peer' support only. (Which means, no one here can help you...) If you want someone from Cryptic/PWE Support to help you, you should be posting his issue on the PWE Tech Support Forum... http://techsupport.perfectworld.com/
Ensign
Join Date: Jan 2013
Posts: 1
# 10
01-24-2013, 01:27 PM
I was interested in playing so went through the hassle of creating linking PWE, and they sent me a one time code, so I could log in to my account. I did that, now when I tried to log into the game it asked for a one time code, but I was only given a single one time code.

All I want to do is log in and play, instead I have spent 2 hours bouncing from page to page, PWE dosent even have a one time code reference on the FAQ page!

Really? Why should I even waste more of my time on this game? They won't even asnwer my email
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