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Career Officer
Join Date: Jun 2012
Posts: 1,502
I just bought the KDF Fleet Scourge for 4 Fleet Modules ( = 2000 Zen).

Whats the first thing you do when you get a new ship?
You go to the Ship Tailor and look at the options, change your Bridge, your Windows etc.

well, not with this one.

As soon as i enter the Tailor Screen and just press Purchase, without changing anything it tells me that i have to pay 1500 Zen.



I bought all the KDF C-Store bridges and can not change my Bridge or Small/Medium/Big Ship layout, i can not change the type of Windows (i want the yellow ones), i can not change the Color or Pattern options, without having to buy the Tier 4 Version (not interested in that one at all).

i suspect this happens at least for the Nausicaan and Orion Ships, no idea about any others that might be affected.



That can't be working as intended?


http://img6.imagebanana.com/img/d511ypg3/1234.jpg
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 2
09-11-2012, 09:57 AM
This is a known issue that we're investigating and working on a resolution for. Thanks for your patience while we do

*moving this to the 'Gameplay Bugs' forum*

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Ensign
Join Date: Sep 2012
Posts: 4
# 3 Zen Troubles
09-11-2012, 10:13 AM
I got bought 3000 zen a week ago and still can not accesses it for my star trek online account. so i feel your trouble when it comes to zen and purchasing it. I coming to the end of my leave and cant do what i want in the game cause i cant get to my zen that i purchased
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 4
09-11-2012, 10:30 AM
Quote:
Originally Posted by zerobang View Post
thx for the fast response
My pleasure

Quote:
Originally Posted by karlmd View Post
I got bought 3000 zen a week ago and still can not accesses it for my star trek online account. so i feel your trouble when it comes to zen and purchasing it. I coming to the end of my leave and cant do what i want in the game cause i cant get to my zen that i purchased
Have you transfered it from your ZEN wallet to STO? More information here: https://billing.perfectworld.com/mywallet

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jun 2012
Posts: 1,502
# 5
09-11-2012, 10:24 AM
thx for the fast response
Career Officer
Join Date: Jun 2012
Posts: 64
# 6
09-11-2012, 10:30 AM
Quote:
Originally Posted by karlmd View Post
I got bought 3000 zen a week ago and still can not accesses it for my star trek online account. so i feel your trouble when it comes to zen and purchasing it. I coming to the end of my leave and cant do what i want in the game cause i cant get to my zen that i purchased


You need to go to "My Wallet" and transfer than Zen to Star Trek Online or else it will just sit in your master account and not be available in any of Cryptic or PWE game.
12th-Feet
Fleet Admiral Enterprise-D
Career Officer
Join Date: Jun 2012
Posts: 81
# 7
09-11-2012, 10:41 AM
Unfortunately the Zen purchase and transfer process isn't all that user friendly for first time buyers. I was a bit confused myself the first go-around, and I've had to help others who've found themselves equally as confused by the process.

I hope there may be some re-integration of currency purchase from the in-game UI in the future, as was previously possible with the Cryptic points
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