Career Officer
Join Date: Jun 2012
Posts: 223
# 1 In-game Silencing System
09-14-2012, 04:03 PM
Apparently you can be silenced by anyone (or several people working cooperatively) in STO. I was sitting at the exchange minding my own business when I went to respond to a private PM. My PM didn't go through and I thought the person who PM'd me logged off. When I checked my friends list it showed them online. That's when I checked the system messages and low and behold I was silenced for 24 hours.

I immediately contacted a GM through the behavioral button. Today I got a response saying its an automated system and that I have to wait for it to expire before I can chat again...

REALLY??? Just because someone or a group of people (you know who you are since ironically I was silenced right after the harasser was standing behind me doing the running man...) want to grief someone else (God forbid), I can't chat now and Cryptic refuses to do anything about it! I mean they have logs. They can see that I am being legit and truthful. Harassment should not be tolerated by the community, STO and lastly Cryptic/PW.

They have removed these in the past for me and several others after the response "We have reviewed the circumstances surrounding your chat ban and can find no reason for it. We have opted to remove it early." (Or something similar)

If this is the way Cryptic is going to treat their customers for abiding by the "Terms of service" and not punish those who are violating for those who all following it, God help us...

I am very frustrated about this and wonder what the "Terms of Service" are even for at this point. If they aren't going to uphold them, do we really need them?

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Original Handle: the_orig_jean_luc_picard

Last edited by blznfun; 09-14-2012 at 04:57 PM.
Career Officer
Join Date: Jun 2012
Posts: 223
# 2
09-14-2012, 05:06 PM
Cryptic, what are you going to do about this blatant disregard for the silence feature?

I think simply "Ignore" without the chat ban system is fine. Someone doesn't want to see what your typing fine, report GM, fine... But the GM should be putting the chat ban on, not the system through automation.

And if someone comes with a legit reason why they should not be chat banned under the current system, I think it should be investigated thoroughly.

Lets put an end to the chat griefing Cryptic!

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Captain
Join Date: Jun 2012
Posts: 6,949
# 3
09-14-2012, 05:14 PM
They're not going to do anything about it. It's Friday night, the Devs are off until Monday. Just deal with your 24 hour chat ban and get over it - it's probably half over already.
Career Officer
Join Date: Jun 2012
Posts: 223
# 4
09-14-2012, 05:23 PM
Actually it has less than 3 hours to go, but regardless. They have already stated they won't do anything and I have to wait for it to expire... Thats horse*(#$!

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Career Officer
Join Date: Jun 2012
Posts: 223
# 5
09-14-2012, 05:39 PM
Never mind I redact the statement I made in this particular reply...

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Captain
Join Date: Jun 2012
Posts: 1,279
# 6
09-14-2012, 06:03 PM
The kicker is, if this happens often enough to one user that user can suffer a FULL ban, not just a chat ban.

THAT would be a grievous abuse of this feature.

Imagine a Lifer who pays every month to get new ships, features and other things.

Someone sees this player in 900 day bling and gets his friends to mas silence the lifer.


THe lifer fiels their complaint, gets told that there's nothing that can be done.


Ban lifts, Lifer goes about his business.


Griefer does it again.


And again and again until the lifer gets banned.



What happens?


An investigation? Probably not. The lifer is now out $300 and whatever else he/she has sunk into the game, all because of a ****ing troll abusing the system.
Career Officer
Join Date: Jun 2012
Posts: 427
# 7
09-14-2012, 10:22 PM
Quote:
Originally Posted by blznfun View Post
Apparently you can be silenced by anyone (or several people working cooperatively) in STO. I was sitting at the exchange minding my own business when I went to respond to a private PM. My PM didn't go through and I thought the person who PM'd me logged off. When I checked my friends list it showed them online. That's when I checked the system messages and low and behold I was silenced for 24 hours.

I immediately contacted a GM through the behavioral button. Today I got a response saying its an automated system and that I have to wait for it to expire before I can chat again...

REALLY??? Just because someone or a group of people (you know who you are since ironically I was silenced right after the harasser was standing behind me doing the running man...) want to grief someone else (God forbid), I can't chat now and Cryptic refuses to do anything about it! I mean they have logs. They can see that I am being legit and truthful. Harassment should not be tolerated by the community, STO and lastly Cryptic/PW.

They have removed these in the past for me and several others after the response "We have reviewed the circumstances surrounding your chat ban and can find no reason for it. We have opted to remove it early." (Or something similar)

If this is the way Cryptic is going to treat their customers for abiding by the "Terms of service" and not punish those who are violating for those who all following it, God help us...

I am very frustrated about this and wonder what the "Terms of Service" are even for at this point. If they aren't going to uphold them, do we really need them?
Yeah this has been around since STO went live.

Remember, you too can work within the system. You have friends and the knowledge that Cryptic will never do anything about it.

Have fun!
Joined August 2008
Starfleet Veteran
Join Date: Jun 2012
Posts: 471
# 8
09-15-2012, 02:12 AM
Right, if you know or suspect who gr33f'd you, you can gr33f him back with a cupple of your friends, then he's the one getting kickbanned, not you.
"Everything about the Jham'Hadar is lethal!" - Eris
Original Join Date: January 30th, 2010
Commander
Join Date: Jun 2012
Posts: 267
# 9
09-16-2012, 07:28 AM
Quote:
Originally Posted by blznfun View Post
Apparently you can be silenced by anyone (or several people working cooperatively) in STO. I was sitting at the exchange minding my own business when I went to respond to a private PM. My PM didn't go through and I thought the person who PM'd me logged off. When I checked my friends list it showed them online. That's when I checked the system messages and low and behold I was silenced for 24 hours.

I immediately contacted a GM through the behavioral button. Today I got a response saying its an automated system and that I have to wait for it to expire before I can chat again...

REALLY??? Just because someone or a group of people (you know who you are since ironically I was silenced right after the harasser was standing behind me doing the running man...) want to grief someone else (God forbid), I can't chat now and Cryptic refuses to do anything about it! I mean they have logs. They can see that I am being legit and truthful. Harassment should not be tolerated by the community, STO and lastly Cryptic/PW.

They have removed these in the past for me and several others after the response "We have reviewed the circumstances surrounding your chat ban and can find no reason for it. We have opted to remove it early." (Or something similar)

If this is the way Cryptic is going to treat their customers for abiding by the "Terms of service" and not punish those who are violating for those who all following it, God help us...

I am very frustrated about this and wonder what the "Terms of Service" are even for at this point. If they aren't going to uphold them, do we really need them?

Do you actually expect Cryptic to respond...or to even care for that matter? Welcome to my world son! As players we have 2 options: Put up with whatever BS Cryptic deems is in the best interests of the game....or just stop playing. It's that simple.
Lieutenant
Join Date: Jun 2012
Posts: 34
# 10 Being silenced
09-28-2012, 03:46 PM
I linked stuff twice in zone chat free stuff i wanted to give away. I was silenced for that. According to the reasons for being silenced it is breaking a code of conduct rule.

When i linked it twice there was about 20 lines of text inbetween each line. Which isnt considered spam. The only thing i can figure is Windego was a gm, and he said stop spamming dude, and i told him to shut up i am not spamming.

I read THOUROUGHLY many times the code of conduct, and you can see MANY CoC rules being broken in zone yet they silence me for linking stuff i wanted to give away a few times.

This is serious B.S. If this is how the GM's run this game you guys need to pull yer heads outta the clouds and come back to reality, this is a buisness, i spend money and by doing stuff like this it just cost yah any money i spend in the near future.

NO WEAR DID I SWEAR, NO WHERE DID I SPAM, AND NO WEAR DID I BREAK A CoC rule.

I dont agree with this stupid standered. Windego PM'ed me and did not identify himself as a GM if he was, he PM'ed me first, and I WAS NOT SPAMMING I KNOW WHAT SPAM IS< I WAS NOT SPAMMING I KNOW WHAT SPAM IS> I WAS NOT SPAMMING I KNOW WHAT SPAM IS..................................If they get butthurt and silence someone for telling them to shut up. VIA PM then go cry me a fricken river.

PERFECT WORLD YOU NEED TO DEFINE BETTER YOUR CoC. YOU NEED TO STOP GIVING THE ABILTIY TO YOUR GM's FROM SILENCING PEOPLE UNLESS IT IS A GOOD REASON.

You guys need to start silencing people that go off for 20 hours with stupid gorn jokes, and go off on bashing jesus or mohammed. Not people that link twice in zone chat free stuff, once, waits 20-30 lines and asks again.

I have read the entire CoC, and no where did i read any violation of a CoC rule. or in the conversation did i SPAM THE CHAT, SWEAR, INSULT ANYBODY. GET NASTY SEXUALLY, OR CALL ANYBODY OUT.

All i did was tell Windego, to shut up dude i am not spamming.

Last edited by tamujiin; 09-28-2012 at 03:52 PM.
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