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Ensign
Join Date: Sep 2012
Posts: 8
# 1 Bugs? Bugs? Bugs!
09-26-2012, 06:32 AM
Okay, normally I don't post in the forums but I really need to let this out because it is infuriating and frustrating.

Has Cryptic absolutely no playtesters at all in their development team? If they're there, what do they do, sit around stuffing Doritos down their throats and texting their girlfriends? I mean, seriously, one play through in this game and I have more bugs than I can count on my fingers and toes combined. And the worst part is they're so obvious even a dog playing this game could sniff them out.

I'm not even going to bother to report them because they're so obvious and there's so many of them. Things like objects not spawning, getting stuck inside walls and objects, away team losing its pathing and getting stuck themselves, it happens literally on a daily basis.

It's a real shame that a game like this - which obviously has had so much love and attention to it, with a lot of real nice content and so addicting to play - could be littered with such a grotesque number of annoying flaws which would probably take no more than 5 minutes each to fix - maybe 30 for the tougher ones. But why are they so bad? Because you almost finish a mission - only to get stopped in your tracks by one of these and have to do it all over again! And what's worse? You have to do that again, and again, and again. Repetition is NOT conducive to enjoyable game play.

And what's worse, there's a ton of "buy! buy! buy" incentives in this game, but where is the money going? Really? I mean if you imagine the rarity of those ships that get spammed in the game world constantly with people opening lockboxes, multiply that by about 250 (which is how rare those ships are), you KNOW they're making the rolls right now. At LEAST thousands of dollars off the lockboxes alone, considering the rarity of those damn ships.

I didn't spend much money in this game, but with what has become painfully obvious to me - Cryptic's business model, I am glad I didn't.

I know Cryptic is ultimately a corporation and they're in it for the money, but seriously - give a little bit back, would you? Fix the game, it's not much to ask. At least get some of the more annoying bugs out of the way.

I'm sorry for the rant but it had to be said. This is really out of hand ... I love the game but I can't love the bugs that come with it.
Captain
Join Date: Jun 2012
Posts: 7,702
# 2
09-26-2012, 06:35 AM
They are aware that the last patch introduced a series of character bugs. The current patch on Tribble is attempting to address them. Best bet is that most of last patch's bugs will be fixed in the next patch on Thursday.

Beyond that, bugs happen in games. It took SWTOR over 2 months to sort out all the problems from it's 1.3 patch.
Commander
Join Date: Jun 2012
Posts: 351
# 3
09-26-2012, 07:26 AM
they may want to look at the loot drop for terran empire incursion because i some how got a transphasic launcher with two acuracy modifiers and it is a white item not blu item like it should be quite an interesting thing its more than likely a very rare bug they have not seen but its funny
Captain
Join Date: Jun 2012
Posts: 6,122
# 4
09-26-2012, 07:33 AM
>> YOU << are a playtester... YOU are to blame.

Sure.... 2 days may not expose all bugs, but they are fixed as they appear, and there isn't anything cryptic can do...

Yea... I didn buy that either...
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - Don't waste devs time, Post proper bug-reports - I don't like Gekos
Lt. Commander
Join Date: Jun 2012
Posts: 190
# 5
09-26-2012, 08:07 AM
My question is - do they have a Test Plan? What is on their checklist of things to validate with each release? Do they re-test against old bugs when putting out a new version? Perhaps re-testing every weapon, shield, deflector, etc. after each build is prohibitive, but even simply doing a single run through every mission each release would catch some glaringly obvious ones.
Ensign
Join Date: Sep 2012
Posts: 8
# 6
09-26-2012, 09:19 AM
Quote:
Originally Posted by moronwmachinegun View Post
My question is - do they have a Test Plan? What is on their checklist of things to validate with each release? Do they re-test against old bugs when putting out a new version? Perhaps re-testing every weapon, shield, deflector, etc. after each build is prohibitive, but even simply doing a single run through every mission each release would catch some glaringly obvious ones.
Such a thing would be really beneficial.

You don't need to test every single mission, but having a list of every different type of mission would be helpful. i.e. "okay so this is the comet mission, it should spawn 3 fragments and 9 shards," etc, etc, simple things like that. And just making a note after 2 or 3 play throughs if it fails so that it can be fixed.
Ensign
Join Date: Sep 2012
Posts: 8
# 7
09-26-2012, 09:00 AM
Quote:
Originally Posted by anazonda View Post
>> YOU << are a playtester... YOU are to blame.

Sure.... 2 days may not expose all bugs, but they are fixed as they appear, and there isn't anything cryptic can do...

Yea... I didn buy that either...
If you really believe that, you obviously have never truly understood business and common sense.

Yes, players themselves are testers, but only to an extent. The big issue is: Games need to be tested (patches as well) before they are released to the public. The public (i.e. paying customer) is the audience. These are the people you are doing it for.

We are not hired by Cryptic to test their game, and that is not our job. If we are, we should be receiving money from them, not paying them. Our role in the success in the company is to compensate the developers for their work, and to enjoy their product. Yes, Cryptic can, and as I am aware in fact does allow people to test content before it is released; hence the Tribble server. And that is all and well. But it was never said players' jobs to do so, they did it because they chose to. They volunteered to do so, without compensation. And sometimes that is its own reward. But it should not be compulsory for any player to do so, and that is why servers are divided between "release" and "testing." And just because there are beta testers does not ever mean a company can eliminate any sort of paid testing team. And besides, such a form of outsourcing is extremely limited in its usefulness, as beta testers are not properly trained in how to search for and properly diagnose bugs.

To say that it is the customer's job to fix a malfunctioning game is not only poor business sense, it is a setup for failure for any company, and if Cryptic has ever said anything even remotely close to what you have just posted, I am happy I never found it.
Career Officer
Join Date: Jun 2012
Posts: 2,217
# 8
09-26-2012, 10:55 AM
Quote:
Originally Posted by allikitten80 View Post
Has Cryptic absolutely no playtesters at all in their development team? If they're there, what do they do, sit around stuffing Doritos down their throats and texting their girlfriends? I mean, seriously, one play through in this game and I have more bugs than I can count on my fingers and toes combined. And the worst part is they're so obvious even a dog playing this game could sniff them out.
...
Since you haven't worked in the Software Industry, you wouldn't know that it nearly guaranteed that bugs will be introduced when the development team is undergoing a period of rapid expansion, with Software Engineers learning the ropes of the build and development environment... These things are much more difficult then they sound...

(Though I wonder, how many times has the 'Build' been broken at Cryptic???)
Career Officer
Join Date: Aug 2012
Posts: 17
# 9
09-26-2012, 03:13 PM
When Khitomer Accord Ground Elite is broken to the point that the first NPC you fire upon (and all others that are reachable) disappear and reappear over and over and over...

When it is broken to the point that you can not pass the forcefield in the first 1/3 of the map..

When it is game content that is definately going to be played by MANY players each day...

You know it has not been tested properly. I have seen bugs in every game I've ever played yes, but never so many at one time. And when bugs did show up in full force, the server was down for 4-24 hours and it was fixed ASAP. (And that was rare). Bugs of this proportion (that made content unplayable) should be announced, and addressed now. Here we are 7 days later.

Do I like Star Trek and the general concept of STO? Yes. And I will be patient, because thankfully I do not have to pay to play.
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