If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Maybe I'm doing this wrong, but so far I have tried to buy the lifetime sub with two different forms of payment and neither are working.
I have a TD Debit Visa and when I try to pay it says that it was declined, then when trying to pay with paypal, paypal is telling me that there was an error with my merchant service and that the amount was not billed.
Does anyone know if the payment system is down, or am I doing something wrong?