If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Does anyone know how to get the Steamrunner class while it's still for sale with Steam if we don't have a Steam account? Specifically I have never even touched Steam, and my account was converted from Cryptic to PWE. I'm not too keen about switching to Steam (and would rather avoid it if possible), but I'd still like to purchase the starter pack that brings the Steamrunner.
Also, is it an account-wide unlock? What about the starter pack bonuses (e.g. the BOffs), do we pick that up for every toon as well?
Finally are we able to reclaim both Steamrunners if we ditch them?
Sorry if this is the wrong forum; unfortunately, I don't know what would be more appropriate for it, since it's not in the Z-Store yet.
It's not switching to Steam. It's still a PWE account.
Steam is a gaming platform. It has many games on it.
There is no cost for signing up for Steam, and you're not switching accounts to Steam if you choose to do so. You simply buy the pack after signing up for Steam, put in the codes on the STO site, and you get your item.
Original Join Date: January 2010 Original Name: -Gen-Alaris Days Subscribed: 1002 (October 28, 2012)
There must be something wrong, because yesterday I purchased the Steamrunner pack while it was still on sale, PayPal says the transaction has completed; steam says I have puchased the pack; I have received a confirmation e-mail of the papal transaction AND I printed the final Steam window with the purchase ID number. But I have not received any code to redeem on the STO site, and no Steam pack is listed in the Bundles tab of Cryptic store for me to claim. Any idea what the screw up is?? By the way, I have the retail version, and I also checked the My Account section on the PWE site, but no code was found. Do I have to log in to another version of the STO site to see a listed code so I can click on it and redeem it?
There must be something wrong, because yesterday I purchased the Steamrunner pack while it was still on sale, PayPal says the transaction has completed; steam says I have puchased the pack; I have received a confirmation e-mail of the papal transaction AND I printed the final Steam window with the purchase ID number. But I have not received any code to redeem on the STO site, and no Steam pack is undo the Bundles tab of Cryptic store for me to claim. Any idea what the screw up is?? By the I have the retail version, and I also checked the My Account section on the PWE site, but no code was found. Do I have to log in to another version of the STO site to see a listed code so I can click on it and redeem it?
It's not going to email you a code, you have to open up Steam and check the CD keys section of the game in your library. Copy the code there and redeem it on the PWE website. The bundle should unlock then.
It's not going to email you a code, you have to open up Steam and check the CD keys section of the game in your library. Copy the code there and redeem it on the PWE website. The bundle should unlock then.
I see. But I went to thwindow where i listed my non-steam STO, but I didn't see any CD-key section. Could you possibly provide a screen shot of where that section is located??
EDIT: to backyardserenade , I just saw your post I'll look into it when I wake up thank you. ill let you know if and when I find it.
I see. But I went to thwindow where i listed my non-steam STO, but I didn't see any CD-key section. Could you possibly provide a screen shot of where that section is located??
EDIT: to backyardserenade , I just saw your post I'll look into it when I wake up thank you. ill let you know if and when I find it.
It really seems more complicated than it really is. Here is what I did.
1. Bought the starter pack from steam.
2. Installed the Steam app on my computer and launched it.
3. Open store tab and fiind STO and select the play now button.
4. When it began the install of STO, right click STO and pause download.
5. Right click STO again and select view cd key and copy.
6. log onto the STO website and select My Account
7. Select Redeem Key and enter key.
8. Log onto the game and claim the pack from the C-Store bundles tab.
You can then uninstall Steam from your computer afterwards though that is not the point of the promotion.
There must be something wrong, because yesterday I purchased the Steamrunner pack while it was still on sale, PayPal says the transaction has completed; steam says I have puchased the pack; I have received a confirmation e-mail of the papal transaction AND I printed the final Steam window with the purchase ID number. But I have not received any code to redeem on the STO site, and no Steam pack is under the Bundles tab of Cryptic store for me to claim. Any idea what the screw up is?? By the I have the retail version, and I also checked the My Account section on the PWE site, but no code was found. Do I have to log in to another version of the STO site to see a listed code so I can click on it and redeem it?
The Code can be found in the Steam app/programm itself. Select "library" then "Star Trek Online" and then "CD Key".
Not sure whether you can get the code on the steam website.
"Sometimes you have to do things that you hate, so you can survive to fight another day."