If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I'm having this crashing problem too. It seems to be a graphics problem. Before Season 7 I rarely ever crashed, but now it's pretty often. The crashes range from about 10 minutes of gameplay to about an hour or so. I too would like cryptic to look into this problem and see what change they introduced that started this issue.
Post up your system specs and General locations and also internet connection type/speed.
Not saying it couldn't be something on the server side, but the only way to track down the problem if it's the same problem with multiple users is to track down if it's a problem on user side or server side.
Example for specs: (just random stuff for an example"
COMPUTER SPECS:
AMD X6 core processor
32 gig ram
1tb hd (.5 tb freespace)
AMD Radeon 7650 HD graphics card
AMD Graphics Driver 13.1
Windows 7 64-bit
LOCATION AND CONNECTION SPECS:
Location East Coast USA
Cable model 10+ mbs speed
(PS: I've got this subbed on instant e-mail notification so I'll try to help asap)
Hybrid Mode
