I know this is an old thread, but I used the search feature, and this was the only thing relevant, so forgive me.
I tried the other day to use an off-duty uniform on a recently created Fed captain. However, there is no longer an off-duty uniform slot available. I checked my other characters, and the same holds true. Was this removed, and of so, why and when?
The very first uniform slot you start with (the very top slot at the tailor) is just that. A uniform only slot. You can't use an off duty outfit in it. I forget which level but it's one of the lower levels, like maybe around 10, you get a second costume slot for free that can be used for either an off duty outfit or uniform. Also any costume slots you purchase in the C-store can be used for either off duty or uniforms. (costume slots from the C-store are account wide meaning all characters current and future will have them)
Not to sound snarky, but I was a second week closed beta tester, and a lifetime subscriber since before launch. Last time I looked for my off duty uniform slot (months ago) it was labeled as Off Duty Uniform. I have all of the veteran costume slots, no C-store purchased slots. None of the slots will allow me to use any of the off duty options I have purchased since launch. So something has changed, when, and why?
I noticed this also. I have submitted a couple of tickets on it as well and they just disappear and I get no response. What is the point of having off-duty uniforms for purchase if we can't use them. oh and i realize this is a couple of months old but apparently nothing is being done about it... as it is still a problem