EVER since the release of the Winter thing the game has been so laggy as to be unplayable at least 50% of the time.

Is anyone else experiencing this. It seems essentially like unlimited lag.

For example, right now I've been cruzing through a sector for 30 minutes in a straight line. Every few minutes, I jump back to the beginning. No assignments are visilbe, no mail, no exchange, although I see other players flying around.

What the heck is going on?

Hitting me too, and it seems zone specific sometimes, or action specific. I can see chat, but my movement is all "rewind"-y like you describe.. disconnects on lag-related deaths, other times it just sits there and I have to kill the entire client. Seems like specific pieces of the infrastructure are choking.

Yeah, it seems very Zone specific. EXACTLY what you describe.

I wonder if it has something to do with Comcast in Northern California. What is your internet provider and area?

Yeah it is totally Zone Specific.

If I transwarp out of a problem Zone, everything is fine. Until I hit another problem Zone. Of course, it take a few minutes to transwarp from a problem Zone because of the lag.

Devs, what up?

Comcast, in Northern California. >_<

I only just started playing again after a year away -- please tell me they usually get along?

Gosh, I'm in Central California with Comcast, and I've been getting a little more lag as of late. Maybe there's a connection here. . .

Still the Zone specific thing could not be explained by Comcast.

I think its the servers.

Ever since the Winter update thing I've been having horrible lag, constant disconnects. Totally unplayable at least 50% of the time. Its weird in that it seems zone specific at times. Earth Spacedock and DS9 are usually OK, but sector space it impossible.

Probalby just cooincidnece.

I am using comcast in Norther California. I have another thread in the General Community Feedback board and so far two other Nor Cal comcast users have reported similar problems.

Help!

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Joe>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

Here's the trace:

1 <1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 15 ms 96.120.14.193
3 10 ms 9 ms 8 ms te-8-3-sr01.davis.ca.ccal.comcast.net [69.139.19
7.173]
4 9 ms 9 ms 9 ms te-0-3-0-5-ar03.sacramento.ca.sacra.comcast.net
[68.85.120.221]
5 14 ms 11 ms 11 ms pos-0-3-0-0-cr01.sacramento.ca.ibone.comcast.net
[68.86.90.17]
6 16 ms 14 ms 15 ms pos-0-7-0-0-cr01.sanjose.ca.ibone.comcast.net [6
8.86.85.46]
7 17 ms 16 ms 16 ms pos-0-3-0-0-pe01.529bryant.ca.ibone.comcast.net
[68.86.87.142]
8 21 ms 15 ms 13 ms te0-7-0-12.ccr21.sjc04.atlas.cogentco.com [154.5
4.11.109]
9 16 ms 15 ms 16 ms te0-0-0-6.ccr22.sfo01.atlas.cogentco.com [154.54
.0.177]
10 63 ms 59 ms 59 ms te0-1-0-2.ccr22.mci01.atlas.cogentco.com [154.54
.30.70]
11 70 ms 69 ms 71 ms te0-5-0-4.mpd21.ord01.atlas.cogentco.com [154.54
.45.154]
12 94 ms 96 ms 94 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54
.24.57]
13 94 ms 94 ms 94 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 93 ms 91 ms 103 ms 38.111.40.114
15 93 ms 94 ms 92 ms 208.95.185.41

Trace complete.


Here's the Nettest:

contacting nettest server..
Local IP: 76.20.61.173
Ping: 100.0 msec
Port: 80: 368 KB/sec 12 KB/sec 389 KB/sec 500
Port: 80: 316 KB/sec 14 KB/sec 335 KB/sec 500
Port: 443: 324 KB/sec 11 KB/sec 341 KB/sec 500
Port: 443: 369 KB/sec 16 KB/sec 390 KB/sec 500
Port: 7255: 323 KB/sec 10 KB/sec 340 KB/sec 500
Port: 7255: 88 KB/sec 3 KB/sec 93 KB/sec 500
Port: 7003: 326 KB/sec 11 KB/sec 343 KB/sec 500
Port: 7003: 367 KB/sec 12 KB/sec 388 KB/sec 500
Port: 7202: 208 KB/sec 10 KB/sec 221 KB/sec 500
Port: 7202: 253 KB/sec 10 KB/sec 266 KB/sec 500
Port: 7499: 201 KB/sec 9 KB/sec 213 KB/sec 500
Port: 7499: 361 KB/sec 13 KB/sec 381 KB/sec 500
Port: 80: 378 KB/sec 12 KB/sec 398 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit


Thanks

I'm in the Bay Area and a Comcast user, and I have the exact same issue. Pinging the actual game servers (like 208.95.184.101) results in dropped packets about 20% of the time. Been like this for a couple of days now.

I was able to work around this by VPN'ing into my corporate network. Once under VPN the issue disappears. There is something wrong in the routing between NorCal and Cryptic servers, which is ironic considering Cryptic is based not too far from here.

I have this also , and i send it the trace report to tech support , send in my pc status .
They said try several optional suggestions , one of them being IP adress link on your pc .
Then i said it still did not work .
They said it was not there fault everything is ok from there end , it must be your fault !
Have not been playing for over 4 months now !
I have a on going account ( Lifetime ) .
I have send in another request for help , it came back with same answers and feedback from them .
Which ultimately ended into a loop !
I gave up when they ask me to send the same report you posted below , and left it at that .
I knew it would yet be another one of those , it is not us , its you situation .

I keep my PC clean from all stuff government and private sector tries to put on my pc so they can monitor me or slow my pc down .
I trace the cookies so i make sure i am not excommunicating some cookies that are trust-able .

Yet this company is not telling me anything i need to know when it comes to a problem .
It is a shame i cannot play , i feel like i am being ousted for idk what ...

Trust me i tried every thing when it comes to software and compatibility with STO and my pc and the internet provider .

I live in Holland Europe and the only thing i came up with is maybe it is some sort of server providence block or bump which makes this happen everytime .
That is my theory .

I bet a fleet credit ! No developer or support team or Moderator will read this post i placed and try to look into this issue .

David , Daniel , Jacob , Zacharia singing off ( what ever you think my name is )