Well, since 2 patches ago the ability for me to pick the Honor Guard or Omega helmet on my female Orion toon no longer exists. Asked around a bit and it seems like everyone with a female Orion toon can't pick the helmet "head" option any longer. A fix would be highly appreciated
Not sure if related, but I just unlocked the Type 4 (Adapted) Costume from the reputation system and I have no helmet option on neither of my characters (Male Klingon and Female Joined Trill). Other parts seem to display properly, but I've lost even the helmets I already had unlocked.
Can't get the helmet for the Honor Guard set, for the Adapted Honor Guard set or for the Omega set on an Orion male, an Alien male or a Gorn.
Fortunately, I already had saved those on costume slots prior to S7 but on one toon, since I got the IGE optional and that Cryptic stripped me (and all of those who already had the outfits but were missing the optionals) of the Honor Guard Elite commander and Omega Shadow Operative accolades I can't outfit him with the type 3 set and type 2 or 4 don't offer the helmet option.
Try to restore from a 'saved' costume. Worse to worst, get a 'save' which uses the option. You'll have to redo the first two 'pages' i.e. your face/body style. Have fun
BTW if you are KDF, try enabling some of the unlocks, notably the ones from the 'adapted' set. Notice that the colour options are... 'uneven', as in the available options for say the 'left' accessory is no the same as for the 'right'? I suppose that's the result of KDF tailors using a bat'Leh instead of scissors for tailoring.
I got this recently on a character, no helmet, and no Honor Guard Beves uniform either. I loaded a saved uniform of one of my characters who had Mk XII honor guard set before s7 with the helmet and Beves and still didnt work.