If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
The Deferi are a neutral power who asked for Federation protection. That should be enough. The Klingon Empire find it wise to protect them also, since they sit ontop of the only known Preserver outpost containing living members of that race and advanced technology that is far too valuable to leave to other powers to exploit.