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> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <


Jolan tru Captain!

Welcome to Legacy of Romulus!

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
(Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)

If you have additional questions about the Legacy or Starter pack, please read this FAQ.

Thanks SO MUCH for all your support, and we'll see you in-game!

- The Star Trek Online Team

***Resolved Issues***
  • "Login failed for unknown reason" error
  • Missing additional character slot for current/ lapsed Gold Members
  • Slow patching in the launcher
  • A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally

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pwebranflakes's Avatar
pwebranflakes
Community Manager
Join Date: Jun 2012
Posts: 4,555
# 1 Scheduled Maintenance (January 24, 2013)
01-23-2013, 05:37 PM
Hi Captains,

We will be bringing down Star Trek Online tomorrow, Thursday, January 24th, at 6AM PST (click here to view in your timezone) for maintenance and to apply a new patch. Patch notes can be found here, and we expect this maintenance to only last for 5 hours. The test server may also be unavailable during this time.

Thanks for your patience and understanding,

- The Star Trek Online Team
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
pwebranflakes's Avatar
pwebranflakes
Community Manager
Join Date: Jun 2012
Posts: 4,555
# 2
01-23-2013, 05:40 PM
And before anyone asks, "why does it take so long when the patch is smaller than last weeks?", let me pre-answer it: it's because it depends on the maintenance that needs to be done

Cheers,

Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
commadorebob's Avatar
commadorebob
Career Officer
Join Date: Jun 2012
Posts: 1,030
# 3
01-23-2013, 05:43 PM
why does it take so long when the patch is smaller than last weeks?

Crap! Ninja'd by the Community Rep.
___________________________
@Commadore_Bob; Joined Jul 2009; That post count + 20,000
Click on my sig to view Family-Friendly Youtube Videos
I also now have a logo shop. Click my sig!
Click here to watch my STO play-through video series.
pwebranflakes's Avatar
pwebranflakes
Community Manager
Join Date: Jun 2012
Posts: 4,555
# 4
01-23-2013, 05:44 PM
Quote:
Originally Posted by commadorebob View Post
why does it take so long when the patch is smaller than last weeks?

Crap! Ninja'd by the Community Rep.


Cheers,

Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
tobar26th's Avatar
tobar26th
Community Moderator
Join Date: Jun 2012
Posts: 696
# 5
01-24-2013, 05:25 AM
Quote:
Originally Posted by commadorebob View Post
why does it take so long when the patch is smaller than last weeks?

Crap! Ninja'd by the Community Rep.
I can correct that...for a price



Just kidding...
Volunteer Community Moderator for the Star Trek Online Forums. My views may not represent those of Cryptic Studios or Perfect World Entertainment.
If you wish to speak to someone on the community team, file a 'forums and website' support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
themarie's Avatar
themarie
Career Officer
Join Date: Jun 2012
Posts: 462
# 6
01-24-2013, 05:28 AM
OHGOD THE SERVER IS DOWN! OHGOD THE SERVER IS DOWN! OHGOD THE SERVER IS DOWN! OHGOD THE SERVER IS DOWN!

...oh wait, it's patch-day. NEVERMIND. I'll panic about something else then...
---
"Like endless downtime of a Cryptic Game... IT NEVER ENDS. Tune in next week for another episode of Sever Not Responding, and hear someone on staff say 'what, again? *sigh*'"
commadorebob's Avatar
commadorebob
Career Officer
Join Date: Jun 2012
Posts: 1,030
# 7
01-24-2013, 05:30 AM
Quote:
Originally Posted by tobar26th View Post
I can correct that...for a price



Just kidding...
I'm listening...
___________________________
@Commadore_Bob; Joined Jul 2009; That post count + 20,000
Click on my sig to view Family-Friendly Youtube Videos
I also now have a logo shop. Click my sig!
Click here to watch my STO play-through video series.
carcharodon1975's Avatar
carcharodon1975
Lt. Commander
Join Date: Oct 2012
Posts: 193
# 8
01-24-2013, 06:23 AM
Quote:
Originally Posted by commadorebob View Post
why does it take so long when the patch is smaller than last weeks?

Crap! Ninja'd by the Community Rep.
We all know that the STO servers run on gerbil power,and with all the lag we had the last few weeks,I would say that most of them died on their treadmills and they need to be replaced....

it's all Brandon's fault btw...he forgot to feed them...again...
sheepxtreme's Avatar
sheepxtreme
Ensign
Join Date: Sep 2012
Posts: 12
# 9
01-24-2013, 08:34 AM
thats not an answer, at least if your going to provide an answer make it a proper one. same old story with this game nothing is done properly. bunch of monkeys
themarie's Avatar
themarie
Career Officer
Join Date: Jun 2012
Posts: 462
# 10
01-23-2013, 05:45 PM
Quote:
Originally Posted by pwebranflakes View Post
And before anyone asks, "why does it take so long when the patch is smaller than last weeks?", let me pre-answer it: it's because it depends on the maintenance that needs to be done

Cheers,

Brandon =/\=

Can you tell us ahead of time how long the unplanned extended downtime and emergency unexpected downtime will be? I'm busy tomorrow I don't want to miss out on a chance to complain about something.
---
"Like endless downtime of a Cryptic Game... IT NEVER ENDS. Tune in next week for another episode of Sever Not Responding, and hear someone on staff say 'what, again? *sigh*'"
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