Lt. Commander
Join Date: Dec 2007
Posts: 120
Ok i pre-ordered the deluxe edition on the 24th of December, problem is i did it online and i didn't get a beta key so now i have no idea what to do. Does anyone know if you get the key online for pre-ordering on Gamestop or anything, thanks in advance for any help
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-11-2010, 05:35 PM
I pre-ordered mine yesterday and got the key in e-mail this afternoon.

I would check your spam folders, trashed e-mails, etc. My subject line was:
Your Star Trek Online Beta Code From GameStop

I too ordered the deluxe ed.

Good luck, hopefully it just got lost in your folders or something.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-11-2010, 05:40 PM
so did you get it in an email from Star Trek online site or Gamestop?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-11-2010, 05:53 PM
Pre-order key distribution is handled by the retailers. GameStop has already been sent their keys, so it is up to them how they hand them out.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-11-2010, 06:07 PM
from GameStop Special Offers <gsorders@email.ebgames.com>
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-11-2010, 06:44 PM
Just got off the phone with them, as I too have yet to receive my Gamestop key in my inbox (or trash, for that matter).

They said that the department (who they couldn't transfer me to) is still sending out the keys and I should get it before tomorrow (I hope that means before I'm ready to play).

My local store was clueless, but that's what the corporate customer service guy said. The number is 800 883 8895.

Good luck.
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