Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Launcher Crash
01-11-2010, 11:38 PM
Hello,

Everytime I run the launcher it seems to crash, I have fixed the problem by running the STO launcher as an administrator, just want others to know.


Windows 7 64-bit
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-12-2010, 12:10 AM
Please post the error ID number so we can look up the crash information.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-12-2010, 12:17 AM
There is no error ID number, a box pops up and says that Cryptic Game Launcher has stopped working.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-12-2010, 12:19 AM
While it is in that state, can you manually run CrypticError.exe (it is in the game folder as the launcher) and select the STO process? It will upload a memory dump and then show you an ID number for it. Post that and I can look at the memory state to see what is wrong.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-12-2010, 12:33 AM
I openen the launcher (without admin) and it crashed, then i opened CrypticError and the process didnt show up in the process box. I created a dump file (.dmp) using the task manager, could that be of any help?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-12-2010, 12:35 AM
I also just ran the launcher with admin privilages and it didnt crash, and just to check the CrypticError.exe file I opened it and it still didnt see the process.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-12-2010, 12:38 AM
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-12-2010, 05:22 AM
Quote:
Originally Posted by Warcorer View Post
Hello,

Everytime I run the launcher it seems to crash, I have fixed the problem by running the STO launcher as an administrator, just want others to know.


Windows 7 64-bit
Same problem here, Only i can login and when i press engage it freezes and stops. And I made a File dump its onder ETID :6779991 PID:5824. Hope fully you can help
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-17-2010, 12:41 AM
I install game and then Launcher it after its done. Launcher does a 177mb patch. and then gives me a engage button. I hit it. Screen goes Black for about 1 to 2 seconds then drops to a window with black in it and nothing eles. so i go to task manager and it says ( Not Responding ). so i click on game at bottom and it givea a Cmd screen and a Error ( Unable to find required game data files . if this problem persist reinstalling app may fix it.

CmD screen shows

Perloading DDLs..Done (0.01)
Filesystem Startup...gamedatadirs:
m.

And that as far as i can get. so here whats im running to help fig this out.

Windows 7 (64bit) Professional
intel Core 2 Duo 2.2
Intel DP ddr2 board
4gb of DDR2 ram
500gb of HDD. single HDD. one Drive C/
EVGA geforce 9600 GSO DDR3 348
1000watt Rockfish Powersupply
Rockfish 5.1 Sound card.
Lite-on lightscribe Drive
Armor Jr / Thermaltake Case


Plz help me get this fix.

Dump file error ticket in your system thruw Clinterror system.: 6895165

I have yet to get on and play or even see the game after 6 days trying
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
01-17-2010, 12:45 AM
Poster before me, I am having the same problem, and your post did not make me feel any better....
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