Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 unable to start client
01-12-2010, 02:21 AM
Hi all...

when I'm logged in and pressed the ENGAGE key...

my launcher says: Unable to start game client, the given file can't be found!

Anyone who can help me... I can't call helpdesk because they're not answering!!!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-12-2010, 02:38 AM
"Real" tech support is sleeping atm , but no worries no one can get ingame for another 8 hrs or so.

Does this error repeat everytime you kill and restart the launcher?

Have you tried completely uninstalling STO beta and then re-installing it?

Those are just 2 basic things you should try be4 you do much else.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-12-2010, 02:40 AM
Quote:
Originally Posted by DaWookie View Post
"Real" tech support is sleeping atm , but no worries no one can get ingame for another 8 hrs or so.

Does this error repeat everytime you kill and restart the launcher?

Have you tried completely uninstalling STO beta and then re-installing it?

Those are just 2 basic things you should try be4 you do much else.
Yeah, I know... I Would be glad if I had the same ERROR as everyone did ;-) Now I'm feeling special in not a good way ;-)

Reinstalling as we speak :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-12-2010, 02:47 AM
Let me know if it worked! Having the same problem here!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-12-2010, 03:07 AM
Reinstalled... now the bl**dy thing is redownloading the 2,5 GB patch... but no problem...

I'll keep you posted...

Fearing the worst :s :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-12-2010, 03:07 AM
Quote:
Originally Posted by elfgetalleke
Reinstalled... now the bl**dy thing is redownloading the 2,5 GB patch... but no problem...

I'll keep you posted...

Fearing the worst :s :p
Sorry to hear, least its doing something I guess.
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