Career Officer
Join Date: Jun 2012
Posts: 17
# 1 Character deleted
03-29-2013, 12:21 PM
Hi,

I have deleted one character by accident. I was a bit distracted.
I meant to delete a new character and not one of my main characters.

I made a ticket and put all the necessary info with the help from this thread
http://sto-forum.perfectworld.com/sh...d.php?t=218117. Also according to this thread it should be possible to restore a character.

Now I have received a response from a GM: "There is no way to restore the character."

Maybe there is another GM who have done this before that can help me?

Character name: Saborga@davinnio
Date: March 29, 2013
Time: 17:45 (GMT+1)
Level character: Vice Admiral

I don't have any other character with the name Saborga@davinnio and I have enough character slots available.

If not possible to restore this character, then so be it, my own dumb mistake.
But if there is any chance, I would be very grateful.

►►► The Borg Family ◄◄◄
Superborg, Borginda, Saborga (R.I.P.), Roboborg, He-Borg, Borgstein
Borgatrix, Borg Skysni, Borginator, Borgatus, Borgita, Borgstarr, Borgasha

Last edited by superborg; 03-29-2013 at 09:05 PM.
Career Officer
Join Date: Jun 2012
Posts: 17
# 2
03-30-2013, 05:55 PM
Every time I go online I hope to see my sweet Saborga, I am so sad

But I still have faith in Cryptic that this character will be restored!

►►► The Borg Family ◄◄◄
Superborg, Borginda, Saborga (R.I.P.), Roboborg, He-Borg, Borgstein
Borgatrix, Borg Skysni, Borginator, Borgatus, Borgita, Borgstarr, Borgasha
Career Officer
Join Date: Jun 2012
Posts: 17
# 3
04-01-2013, 07:09 AM
Spending all my nights
All my money going out on alcohol
Doing anything just to get you off of my mind
But when the morning comes and I log on STO
I'm right back where I started again
Trying to forget you is just a waste of time

Baby come back, any kind of fool could see
There was something how you can fly any science ship
Baby come back, you can blame it all on me
I made a mistake, and I just can't live without you

All day long, wearing a mask of false bravado
Trying to keep up the smile that hides a tear
But when I see the character selection screen
I get that empty feeling again
How I wish that Cryptic can restore you

Baby come back, any kind of fool could see
There was something how you can fly any science ship
Baby come back, you can blame it all on me
I made a mistake, and I just can't live without you


►►► The Borg Family ◄◄◄
Superborg, Borginda, Saborga (R.I.P.), Roboborg, He-Borg, Borgstein
Borgatrix, Borg Skysni, Borginator, Borgatus, Borgita, Borgstarr, Borgasha
Empire Veteran
Join Date: Jun 2012
Posts: 873
# 4
04-01-2013, 07:47 AM
Should have said that your account was hacked or something. Dont they keep backup data on all the toons that they can rollback too if your account gets hacked?
I drink, I vote, and I PvP!
Career Officer
Join Date: Jun 2012
Posts: 2,782
# 5
04-01-2013, 07:55 AM
Maybe try sending in another ticket? I've found that GMs (in general) can be touchy. One will tell you there's no way to do something and the next will be like "Sure no problem." I've had that happen in the past personally although not with Cryptic. I would say keep sending in tickets. I mean if Funcom of all companies can restore my deleted characters Cryptic should be able to. If not then uh...they need to take another look at what they're doing lol.

-Lantesh
Since Feb. 2009
Career Officer
Join Date: Jun 2012
Posts: 17
# 6
04-01-2013, 08:18 AM
Thanks for replying and giving ideas.

If they could do a rollback I would definitely not mind that.
I can send one more ticket, but I don't think the GM that replied the first time will appreciate it if he see a new ticket about the same matter from me again, lol. Let's hope another GM will get the ticket then. Ticket send

►►► The Borg Family ◄◄◄
Superborg, Borginda, Saborga (R.I.P.), Roboborg, He-Borg, Borgstein
Borgatrix, Borg Skysni, Borginator, Borgatus, Borgita, Borgstarr, Borgasha
Commander
Join Date: Jun 2012
Posts: 326
# 7
04-08-2013, 02:03 PM
Quote:
Maybe there is another GM who have done this before that can help me?
the character data is deleted when you delete a character. they can't restore it

Quote:
But I still have faith in Cryptic that this character will be restored!
it won't be

Quote:
Dont they keep backup data on all the toons that they can rollback too if your account gets hacked?
they don't restore characters, because they can't

Quote:
Well, I am a LTS. I have been playing since Beta almost non stop, helped many players and bring many players to the game.
Type: Lifetime
Status: ACTIVE
Subscribed For: 1161 days
which doesn't entitle you to preferential treatment

Quote:
So I have mixed feelings:
1: I feel stupid for making such dumb mistake
2. Being a loyal STO player and feeling a bit depressed by GM's that they don't try harder
3: Feeling happy that you all try to help me
don't try harder? its not their job, nor is it within their abilities to correct your mistake. a mistake that wouldn't have happened if you had been paying attention. so don't take it out on them

Quote:
Account security is the responsibility of the account owner.
If an account is hacked we will help the original owner obtain the account.
If a character can still be restored we would simply restore the character.
The problem is sometimes characters can no longer be restored and an account rollback would not help in that issue. This is why we make customers verify character deletions by verifying the the character name before deleting the character.
if this is the case how exactly did you delete the character by 'not paying attention' in the first place?

and don't post gibberish about it, the mods will end up warning you for spam or trollling. double posts with no purpose are a no no
Career Officer
Join Date: Jun 2012
Posts: 17
# 8
04-08-2013, 02:25 PM
@Lazarus
Sorry, but I go report you for several reasons and going on my ignore list.
1. You are no Community manager nor GM, so you don't have to act like one.
2. You have put most of my posts out of context
3. You cannot read

►►► The Borg Family ◄◄◄
Superborg, Borginda, Saborga (R.I.P.), Roboborg, He-Borg, Borgstein
Borgatrix, Borg Skysni, Borginator, Borgatus, Borgita, Borgstarr, Borgasha
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