Captain Koren is modeled as a gray haired old woman but says that she was conceived during the Dominion War and born immediately after, which would put her at only 34 years old. Meanwhile, troop leader Commander K'Tek--a much younger looking man--states that he has been serving in countless military actions for the past 60 years. And then you have the junior officer Lieutenant B'Elem and chief engineer Lt. Cmdr. Tarol sharing the same model.
You might want to see about fixing all this if possible before the event ends. The purely-decorative reward bat'leth looks snazzy, though.
Looked to me like the characters were showing default KDF NPC models instead of the Bortas uniform illustrated in the dev blog. My guess is that's also why the complexion, hair color, and so forth don't match the dialogue.