There's a handy dandy link at the top of Startrekonline.com that shows if the servers are on or offline. That's usually what I go by. and seriously, it's open beta - lol. They could bring the servers down if the admiral had a bad itch to scratch and no ensign near by to get it for him. Oh the humanity!
''Star Trek Online is currently down for emergency maintenance . We are trying to get the shard up as soon as possible. Please keep an eye here for more details, and to be advised when the servers are back up! Thank you, The Star Trek Online Team'' we just have to wait now