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Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
Hi Captains,

We will be bringing down all Cryptic games and services tomorrow, Sunday, May 12th, for network maintenance. We are planning to conduct this maintenance at 6AM PDT (click here to view in your timezone) and expect it to last for only 1.5 hours. The test server will also be unavailable during this time.

The goal of this maintenance is for additional network performance optimizations to help avoid the outages we saw today.

Thanks for your patience and understanding,

- The Star Trek Online Team
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Captain
Join Date: Jun 2012
Posts: 3,277
# 2
05-11-2013, 09:43 PM
Glad to see you guys are doing something about those outages. I hope the launch of LoR in nine days (!) will go smoothly.
"It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross. But it's not for the timid."
-- Q
Survivor of Romulus
Join Date: Jun 2012
Posts: 801
# 3
05-11-2013, 09:59 PM
Thanks for the heads up Brandon. Who knows maybe this will finally get everything running smoothly enough that you can finally have a weekend night to relax.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 4
05-11-2013, 10:04 PM
Quote:
Originally Posted by psycoticvulcan View Post
Glad to see you guys are doing something about those outages. I hope the launch of LoR in nine days (!) will go smoothly.
Quote:
Originally Posted by voicesdark View Post
Thanks for the heads up Brandon. Who knows maybe this will finally get everything running smoothly enough that you can finally have a weekend night to relax.
Thanks for the support It is our top priority.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Captain
Join Date: Nov 2012
Posts: 1,223
# 5
05-11-2013, 10:09 PM
Look at it this way, at least you have the happy problem that the game is popular.
--------------------------------------

"We are smart." - Grebnedlog

Member of Alliance Central Command/boq botlhra'ghom
Survivor of Romulus
Join Date: Oct 2012
Posts: 1,336
# 6
05-11-2013, 10:12 PM
<3 network performance optimizations!
Captain
Join Date: Jun 2012
Posts: 884
# 7
05-12-2013, 03:33 AM
Quote:
Originally Posted by pwebranflakes View Post
Thanks for the support It is our top priority.

Cheers,

Brandon =/\=
but have we not seen this work done before yet you still get problems , is it due to overloaded servers ( putting all your eggs in 1 basket is never a good idea ) ?
Captain
Join Date: Jun 2012
Posts: 1,566
# 8
05-12-2013, 12:12 AM
Quote:
Originally Posted by pwebranflakes View Post
The goal of this maintenance is for additional network performance optimizations to help avoid the outages we saw today.
I just wonder how long it will take you guys to consider that the "just one more tweak and everything will be fine" approach does not cut it anymore (not for us , but for you) ?

How long until the issues of both your internal and your local infrastructures are examined and some hard choices are made ?

After all , if the conclusion will be that either your local or your internal infrastructures can not support 3 MMO's , acting on that info and locating/exporting/testing an external spot for one of your MMO's takes time .
And time is something you do not have .
STO will be out of Beta in another 2-4 years ???
... you know after another 3 story arc remasters, crafting revamp, skills revamp, PVP upgrade ...
*note : the 2-4 year guesstimate came out of comparing Cryptic's Dev speed and that of a snail . Sadly the snail won .

Last edited by aelfwin1; 05-12-2013 at 12:17 AM.
Career Officer
Join Date: Jul 2012
Posts: 1,316
# 9
05-12-2013, 12:24 AM
Quote:
Originally Posted by aelfwin1 View Post
I just wonder how long it will take you guys to consider that the "just one more tweak and everything will be fine" approach does not cut it anymore (not for us , but for you) ?

How long until the issues of both your internal and your local infrastructures are examined and some hard choices are made ?

After all , if the conclusion will be that either your local or your internal infrastructures can not support 3 MMO's , acting on that info and locating/exporting/testing an external spot for one of your MMO's takes time .
And time is something you do not have .
Well said and defenetly +1.

No company wants to spend money, theyll try to do what they can at minimal costs in order to keep running. Would they admit that.. no of course not. Id honestly rather them just fork out the cash now get STO its own based server.. but I mean thats in a world that makes sense
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xXLocutusXx
Empire Veteran
Join Date: Oct 2012
Posts: 194
# 10
05-12-2013, 12:30 AM
Looks like I will be missing tour then
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