I completed the intro on two characters and am stuck in the warp trasition to the federation star base. I waited 10 min minimum on both before having to force the program closed because I was stuck. Now if I try and log in it logs me into the transition in warp and binds up at about 3/4 loaded.

Welcome to my world...sorry, thats not constructive. It's just that I have been on this is issue for both characters already, which is very lame. The best you can do is create another character and play with your fingers crossed everytime you get to a download screen. This is an issue pretty much happening to a lot of players.

I deleted a character and went through the intro again and the same thing happened. I still have not gotten a character thru the intro and into real game play.