Survivor of Romulus
Join Date: Jun 2012
Posts: 4,593
# 1 Problems buying zen
06-08-2013, 06:15 AM
Trying to buy zen
using a debit card on direct credit card option (which normally works)

Getting an Error try again message from skrill is anyone else having this problem or is it just me??
Career Officer
Join Date: Jun 2012
Posts: 2,775
# 2
06-08-2013, 06:24 AM
Yeah I got an error last week using the same method. I checked my wallet though and the zen was there. I figured it was just a display error since it looks like everything went thought. Is your wallet still empty?

-Lantesh
Since Feb. 2009
Survivor of Romulus
Join Date: Jun 2012
Posts: 4,593
# 3
06-08-2013, 06:27 AM
very much so

Its not getting to the payment processing
I have now tried multiple times and nothing is happening

Im wondering if skrill themselves have a problem
Has anyone successfully bought zen from them in the last few minutes?
say an hour?
Career Officer
Join Date: Jun 2012
Posts: 2,243
# 4
06-08-2013, 08:17 AM
You might want to check with your credit card financial institute to see if they've blocked payment. Internet purchases with small gaming companies tend to be labeled as 'suspicious' activity...
Survivor of Romulus
Join Date: Jun 2012
Posts: 4,593
# 5
06-08-2013, 10:54 AM
I made a small test purchase on facebook and that works ok

its not even getting to the "verifying " its just bumping back
Captain
Join Date: Jan 2013
Posts: 669
# 6
06-08-2013, 11:24 AM
chill for about 15 min and it should show up if not you can call billing support at 1-888-344-4478 on Monday after 10am PST
Career Officer
Join Date: Jun 2012
Posts: 786
# 7
06-13-2013, 06:35 PM
same here I use a debit card but my isues is allways stuck in review I am trying to get a f mogai +1 lock box keys
Survivor of Romulus
Join Date: May 2013
Posts: 2
# 8
06-13-2013, 06:39 PM
I contacted their center after having problems with my Google wallet transaction. PW is in the process of fixing the problem with receiving google wallet transactions and has no eta as of 6:48pm today. They suggested using one of their other options until they can fix it.

Ensign
Join Date: Feb 2013
Posts: 2
# 9
06-14-2013, 12:44 PM
"They suggested using one of their other options until they can fix it."

Lol, oh that's a good suggestion. Spend MORE money BEFORE we deliver what you have already paid for. Hell of a good business model.
Ensign
Join Date: May 2013
Posts: 11
# 10
06-15-2013, 09:48 AM
Yep, I'm having the same issue. Google wallet, and 7 separate receipts, and the money is shown as taken from my account, yet no zen..

I can't imagine why on earth I was so stupid. You'd think that for a zen event/promotion that they'd make sure that their systems were working properly.. but that sort of goes hand in hand with making sure that you have server stability and make sure that you don't have any crashes.

They seem to be incapable of doing anything except selling imaginary rewards for a game they can't keep online, at prices that outpace the rest of the gaming world by an exponential factor. Two C-store ships will run you the better part of $60 worth of zen.. and that's if you only have 1 character.
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