Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,047
Hi Captains!

As you know, the monthly 'Ask Cryptic' feature has been around since the start of the game. Over the years, it has provided for a great amount of discussion and feedback, and it has been something of a tradition that we (you and the Dev team) have all looked forward to each month. Just as the game has evolved based on player feedback, we would like to evolve this monthly feature in the same way, while maintaining the aspects you all love about it and working on the critical pieces of feedback you've provided.

During the past several months, we have been closely reading and considering the feedback on this feature that has been posted here in the forums monthly, as well as through our social media channels. Based on this, the following can be said about the 'Ask Cryptic' feature:

  • It is a great way to hear from the team in an official capacity each month
  • It is an avenue to be able to submit questions for those that don't have the opportunity to conduct interviews
  • It allows for great discussions between the community and the Dev team
  • It is a place where concerns can be voiced
  • It brings frequently asked questions to the table, but the answers are also similar month to month
  • It often does not provide new information
  • It sometimes contains answers that are more "maybe"s or "it's too early to talk about"s
  • Depending on where items are in the development cycle, not all answers can be concrete
  • It doesn't allow for the opportunity to go into depth on subjects


It's important to note that there are other aspects of this feature that may not be covered by the feedback above, and this list is meant to display only some of the most commonly seen feedback points we've received. As we look to evolve this feature, I'm sure we can all agree that working towards keeping the first-half of the list above intact is crucial, and working to improve the the second-half of the list is just as important.

Keeping this in mind, here are a few new medium ideas we would like to present for this evolution:

  • "Interview a Dev" - Similar to the Ask Cryptic, we would open up a thread in the Galactic News Network subforum where you can submit questions for this feature. You would specifically call out the Dev (by name or specialty) you would like to interview (e.g. CaptainGeko, Tacofangs, a Dev from the character art team, someone that works on the Foundry, etc.) and then post a list of questions you, your fleet, etc., would like to see answered. It would flow like a journalistic interview, and we'd pick the submission that would provide the most insight.
  • "Pick a Blog Topic" - Similarly, we would open a thread where players can submit Dev Blog topics. Maybe you've always wanted to know how a mission is made from start to finish, or how Voice Over work is done. This your chance to get the inside scoop!
  • "State of the Game" - As posted in the past, dStahl will continue to post State of the Games -- these are similar to the old Engineering Reports and give you a glimpse at what's on the current viewscreen, and some teasers and information about what's in the works.
  • "Player Surveys/Polls with Dev Feedback" - We also plan to run more player surveys and polls. If you recall this survey from last September, the majority of those who participated voted for "playable Romulans" and "more KDF content." Looking from September to now, we were able to accomplish both! While we may not always be able to development the most requested feature, your feedback and desires to play a role in what gets developed. Also, when we post results of the survey or poll, we'll also be including Dev feedback on your replies and/or choices.


The above ideas are just examples, and we'd love to hear what other features you would like to see that keep the spirit of the Ask Cryptic alive, but also keep it fresh, interesting, and are a good, monthly read that you can get much more out of. Also, we would like to rotate the feature monthly between the different mediums listed above and those that may come from your suggestions.

While they are not exactly labeled as 'Ask Cryptic's, many of the podcast and fansite interviews that are conducted feature segments that include questions submitted by the community via question submission threads in these forums. You can look forward to these interviews continuing, as they already occur on a much frequent basis than the 'Ask Cryptic', allowing for us all to enjoy player-submitted questions answered more often. The same goes for all the questions we answer via these forums, Twitter, Facebook, etc. -- we love answering them, so keep them coming!

To start us off, this month's feature will be the "Pick a Blog Topic" feature -- as Legacy of Romulus has just launched, bringing with it new missions, systems, rewards, ships, enemies, and much more, we are excited to hear about all of the topics you are interested in learning more about. I will open a thread in the GNN subforum tomorrow so you can all submit your topics!

While tradition may be changing, we hope you are all just as excited as we are at the new opportunity that presents itself before us. With keeping the spirit of the 'Ask Cryptic', along with combining your feedback into new and exciting web features, you can look forward to something fresh and interesting each month.

Helm, set a course for the future. Engage!

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jun 2012
Posts: 55
# 2
06-18-2013, 08:49 AM
Good to know your not lazing about in the nice weather in Amsterdam haha. Keep it up
Talking to my self, asking stuff to my self, definitely not understanding my self. Such is the life of an overworked Starfleet admiral.
Ensign
Join Date: Jan 2013
Posts: 1
# 3
07-10-2013, 12:18 PM
Hi. I have been a member of star trek online now for just over a year and a half, and I have a suggestion. as I traveled the hall of the different ships that i have own main engineering has always stayed the same. whether a large ship like the Odyssey class, or a small one like the nova class. would it be to much if a designer was able to make custom engineering sections to fit size specific ships? giant size for large cruisers, and medium for science ships and mini one for escorts. just a thought.
Lt. Commander
Join Date: Jun 2012
Posts: 112
# 4 Mac Support on the map?
07-21-2013, 01:11 PM
This maybe the wrong place to ask but how are you coming with the mac support for the game you talked about early this year, is it still on the map?
Career Officer
Join Date: Jun 2012
Posts: 326
# 5
07-21-2013, 07:36 PM
Any communication you do needs to have some accountability. It's not actually the type of communication you do, it's whether your words are worth a damn and quite frankly your track record on that point is abysmal so you got wise to that and just don't commit to anything.

And that is why "Ask Cryptic" completely sucks. It has nothing to do with the format.

You can replace these with Ask a Dev, Engineering Reports, whatever but unless and until you fix that, don't bother. You're just putting a new shade of lipstick on the same old pig.
Lieutenant
Join Date: Jun 2012
Posts: 53
# 6
08-28-2013, 12:14 PM
I have asked this SEVERAL times to you both in game and in email and NOT ONCE have I seen a reply. I have even asked this to several other Developers and other GMs like yourself, not ONCE have I seen or heard a reply. So I am going to try here to see if there is a reply. When is the developers going to fix the UI's off the fighter pets? Ever since the update, my fighters on the fed side have become even more stupid then they were before the update. You guys say that the update was to keep them from being killed from an Anti-mater explosion from an enemy ship, but if anything, they all huddle around the ship when it is about to explode. And they will at random go off and do things I didnt tell them to do.

Also.... When are they going to ACTUALLY fix the invsi-torp issue. I have a high end graphics card and still die from them in STFs
C&C of the Federation Outsiders
Starfleet Veteran
Join Date: Jun 2012
Posts: 649
# 7
09-03-2013, 10:14 PM
Ask Cryptic was a good move, stepping back is a bad move. The forum is not a problem, the problem lies in the hollow answers. It seems that someone in Cryptic thought that Ask Cryptic would be all rosy and stick to topics that weren't meaningful or seek answer to the questions avoided. The fan base for this game seems to be older, not simpletons or kids and this game is not living up to our expectations in substance.

I will agree that Ask Cryptic should be discontinued if the commitment isn't there for genuine conversation, just don't mask it with Dev blogs will be better. The blogs are just more appropriate for your public relations style.
PvE Jem'Hadar motto: Participation Ribbons are life.
End the war with the KDF and FED, allow cross faction teams, as the queues permit.
Starfleet Veteran
Join Date: Jun 2012
Posts: 516
# 8
06-18-2013, 08:51 AM
One possible avenue would be to consider 'quarterly' state of/roadmap for certain aspects of the game. say quarter 1, its the Foundry, quarter 2 its PvP, and so on. In this manner perhaps we could as an audience get a broader feel for what the plans are, and in true internet fashion, steer you towards the 'proper' course of action
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,047
# 9
06-18-2013, 08:52 AM
Quote:
Originally Posted by baracura28 View Post
Good to know your not lazing about in the nice weather in Amsterdam haha. Keep it up
I'm still working here!

Quote:
Originally Posted by castsbugc View Post
One possible avenue would be to consider 'quarterly' state of/roadmap for certain aspects of the game. say quarter 1, its the Foundry, quarter 2 its PvP, and so on. In this manner perhaps we could as an audience get a broader feel for what the plans are, and in true internet fashion, steer you towards the 'proper' course of action
Great suggestion! Looking forward to seeing more like this

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Starfleet Veteran
Join Date: Jun 2012
Posts: 1,104
# 10
06-18-2013, 08:52 AM
Here's my suggestion:

The Foundry

The Foundry has been in Beta for over 2 years now. Some of the authors are feeling that it's time to move past beta. What reasonable criteria does the development team think would mark the Foundry being out of beta? What steps could be taken to achieve those criteria.

@greendragoon

Last edited by thegreendragoon1; 06-18-2013 at 09:10 AM.
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